Tips: For main issue questions, focus on the opening speaker.

Why the other options are wrong:

• The company needs to reduce its software licensing costs.: Cost is later named as one factor in comparing platforms. The opening problem is split platform use, cross-posting and missing messages, not licensing expense as the main issue.
• Employees are unhappy with the speed of the current email system.: They never say email is the main problem. The difficulty described is finding messages across Slack and Teams, not the speed of email delivery.
• The company is considering a merger and needs a shared platform.: Office growth has made communication messy, but no merger with another company is proposed or described.

Correct Answer: Developers already rely on it, and its integrations with GitHub and Jira are smoother.

Why this is correct: The developers already rely on Slack, and its GitHub and Jira integrations are described as smoother. This is the workflow advantage offered in favour of Slack.

Tips: Link the platform preference to the specific workflow benefit.

Why the other options are wrong:

• It is required by the provincial government for all New Brunswick businesses.: A provincial requirement to use Slack is not reported.
• It handles video meetings better than any other platform.: Superior video meetings are not claimed as Slack’s advantage.
• It is free to use and requires no licensing.: Slack is not said to be free or to require no licensing.

Correct Answer: Separating messaging from video calls could make communication more fragmented and complicated.

Why this is correct: The concern is that moving messaging to Slack while keeping Teams for video calls would make the arrangement more complicated. Using separate tools for those functions is presented as further fragmentation.

Tips: Check each option against what the speaker actually says. Do not choose an idea that only sounds likely.

Why the other options are wrong:

• Slack does not support file sharing.: A lack of Slack file-sharing support is not the concern stated.
• Slack is too difficult for non-technical staff to learn.: Difficulty teaching Slack to non-technical staff is not raised.
• Slack will be discontinued within a year.: Slack being discontinued within a year is not predicted.

Correct Answer: About ten minutes.

Why this is correct: The reported Slack setup time for the new hires is about ten minutes. This is used as a practical example of quick onboarding.

Tips: Match the duration to Slack onboarding, rather than to an invented implementation timetable.

Why the other options are wrong:

• An entire day.: An entire day is not the reported Slack setup time.
• Several weeks.: Several weeks is not the reported Slack setup time.
• A full month.: A full month is not the reported Slack setup time.

Correct Answer: Teams handles meetings, files, and chat all in one place.

Why this is correct: Teams is described as handling meetings, files and chat together in one place. That integration is offered as an advantage over splitting functions across tools.

Tips: Listen for the reason the speaker gives for keeping the current platform.

Why the other options are wrong:

• Teams automatically translates messages into French.: Automatic French translation is not the advantage mentioned.
• Teams has better emoji and reaction features.: Better emoji and reaction features are not mentioned.
• Teams allows unlimited file storage at no extra cost.: Unlimited storage at no extra cost is not claimed.

Correct Answer: Cost and compliance versus usability and developer workflow.

Why this is correct: The facilitator summarizes the choice as cost and compliance on one side, and usability and developer workflow on the other. It is a comparison of priorities, rather than an announced pilot.

Tips: Use the explicit on-one-side versus on-the-other comparison.

Why the other options are wrong:

• Office furniture costs versus the location of the next office.: Furniture costs and a new office location are not the summarized trade-off.
• Recruitment targets versus the number of external meetings.: Recruitment targets and meeting numbers are not the summarized priorities.
• French translation versus unlimited file storage.: Translation and unlimited storage are not the summarized priorities.

Correct Answer: Its channel structure is preferred by the developers.

Why this is correct: Even while warning about fragmentation, the speaker acknowledges why developers prefer Slack’s channel structure. This is a partial concession, rather than a condition for a pilot.

Tips: Notice the concession introduced by that said.

Why the other options are wrong:

• Its ability to replace every Microsoft service.: Slack replacing every Microsoft service is not acknowledged.
• Its automatic cancellation of Microsoft subscriptions.: Automatic subscription cancellation is not a feature mentioned.
• Its guarantee that every future hire will need no training.: No guarantee that all future hires need no training is offered.

Correct Answer: Try the approach and see what happens.

Why this is correct: The closing suggests trying the approach and observing what happens. It does not specify a permanent switch, pilot duration or later review season.

Tips: Use the closing remark to identify the proposed follow-up.

Why the other options are wrong:

• Commit to Slack permanently right away.: An immediate permanent commitment to Slack is not announced.
• Let the IT department alone make the decision.: The decision is not handed to the IT department alone.
• Eliminate both platforms and use email only.: Eliminating both platforms in favour of email is not proposed.