Tips: For main issue questions, focus on the first speaker and repeated themes.

Why the other options are wrong:

• How to recruit new tour guides for the upcoming season.: Hiring new guides is not the decision; extra guide training is discussed only as a condition of higher premium-tour prices.
• Whether to expand tour routes into Whistler.: They never discuss expanding tours to Whistler. Whistler is only mentioned to compare prices.
• Whether to cancel guided tours due to declining demand.: Demand is described as solid, and they debate prices rather than cancelling tours.

Correct Answer: Repeat Lower Mainland guests, especially families, are price-sensitive.

Why this is correct: Lower Mainland repeat guests, especially summer-booking families, are price-sensitive and could be lost after a poorly handled increase.

Tips: Connect the exact proposal to the condition or reason stated for it.

Why the other options are wrong:

• The BC Parks permit might be lost.: Losing the permit is not the concern stated.
• Competitors are already proven to offer cheaper tours.: Competitors already being cheaper is not established.
• Tour costs have decreased this year.: Costs decreasing contradicts the reported increases.

Correct Answer: BC Parks permit fees and insurance costs have increased.

Why this is correct: New BC Parks permit fees and an insurance hike mean operating costs have increased.

Tips: Connect the exact proposal to the condition or reason stated for it.

Why the other options are wrong:

• The fees have stayed the same for three years.: Unchanged fees for three years are not reported.
• Lower fees have been negotiated with BC Parks.: Negotiating lower fees is not the reported change.
• Insurance costs have fallen substantially.: The opening reports an insurance hike, rather than falling insurance costs.

Correct Answer: Check competitors’ prices for similar programmes in Whistler.

Why this is correct: Check competitors in Whistler charging for similar programmes before committing to specific numbers.

Tips: Connect the exact proposal to the condition or reason stated for it.

Why the other options are wrong:

• Review last year’s financial reports in detail.: A detailed review of last year’s accounts is not the comparison requested.
• Consult BC Parks about permitted price ranges.: A permitted-price consultation with BC Parks is not requested.
• Survey repeat guests about willingness to pay.: A willingness-to-pay survey is not the requested comparison.

Correct Answer: Keep last year’s prices for school-board bookings.

Why this is correct: Keep last year’s rates for school-board bookings while considering the five-per-cent increase.

Tips: Connect the exact proposal to the condition or reason stated for it.

Why the other options are wrong:

• Apply the increase only to new customers.: New-customers-only scope is not the condition.
• Charge Squamish residents double.: Charging Squamish residents double is not proposed.
• Absorb the insurance increase entirely.: Absorbing all insurance costs is not the condition.

Correct Answer: Increase premium-tour prices closer to eight per cent with extra guide training.

Why this is correct: An increase closer to eight per cent is supported for premium tours if guides receive extra training to justify what customers pay.

Tips: Connect the exact proposal to the condition or reason stated for it.

Why the other options are wrong:

• Offer premium tours free as a promotion.: Free premium tours are not proposed.
• Cancel all premium sunrise trips.: Cancelling sunrise trips is not proposed.
• Price premium tours ten per cent above standard.: Ten per cent above standard is not the stated premium increase.

Correct Answer: Squamish residents.

Why this is correct: A local discount for Squamish residents is suggested alongside a modest five-per-cent across-the-board increase.

Tips: Connect the exact proposal to the condition or reason stated for it.

Why the other options are wrong:

• Tourists staying in Whistler.: Whistler tourists are not the local-discount group.
• First-time international visitors.: First-time international visitors are not the local residents named.
• Only company employees.: Only company employees are not the proposed beneficiaries.

Correct Answer: Each person will do research and compare notes next time.

Why this is correct: After the suggestion to check competitors before committing to numbers, the last turn proposes research and comparing notes next time. No provisional price increase is adopted.

Tips: Listen for the action stated in the closing exchange.

Why the other options are wrong:

• They will implement a ten per cent increase across all tours immediately.: Ten per cent is called too much, and no immediate across-the-board increase is adopted.
• They will hire a consultant to set the final pricing.: Hiring a pricing consultant is not proposed.
• They will freeze prices at last year's levels for the entire season.: Keeping last year's rates for school-board bookings is a possible condition, not a freeze for every tour throughout the season.