Tips: For main issue questions, focus on what the meeting is about overall.

Why the other options are wrong:

• Whether to close the mentoring programme permanently.: They discuss how to offer services, not stopping them. Paid mentoring is considered as a later step after workshops, rather than a programme to close permanently.
• How to redesign the downtown office space in Windsor.: Rent is not the main discussion. Subsidised centre space is mentioned as a cost advantage; redesigning the office is not proposed.
• Whether to hire new staff for the Windsor Small Business Centre.: Staff time is discussed as a cost of sessions. Hiring new centre staff is not proposed.

Correct Answer: They could lower the barrier to entry for start-ups that are still recovering.

Why this is correct: The person in the centre wants free practical sessions to lower barriers for recovering start-ups that need help but cannot afford to pay.

Tips: Listen for the speaker's opinion and the reason given for it.

Why the other options are wrong:

• They should be offered online rather than in person.: An online-only format is not proposed.
• They are unnecessary because start-ups have enough resources.: The person in the centre says some start-ups cannot afford help, not that resources are sufficient.
• They should be offered only to businesses that have been open for more than a year.: No more-than-one-year eligibility rule is stated.

Correct Answer: The person on the right is worried about sustainability and thinks people take paid help more seriously.

Why this is correct: The person on the right worries about sustainability and says paid clients are more committed. This directly matches the concern about free workshops.

Tips: When asked about concerns, listen for negative words or worries.

Why the other options are wrong:

• The person on the right does not trust the instructors available in Windsor.: Distrust of Windsor instructors is not mentioned.
• The person on the right thinks the workshop content would be too advanced for beginners.: Overly advanced workshop content is not the concern.
• The person on the right wants the centre to focus exclusively on provincial tax rules.: An exclusive focus on tax rules is not proposed.

Correct Answer: The person on the right could support free workshops only if they feed into paid mentoring later.

Why this is correct: The person on the right could support free workshops only if they lead into paid mentoring afterwards.

Tips: For condition questions, listen for rules or requirements.

Why the other options are wrong:

• The person on the right wants to charge higher fees for mentoring to cover workshop costs.: Higher mentoring fees to fund workshops are not proposed.
• The person on the right suggests cancelling the mentoring programme entirely.: Cancelling mentoring conflicts with the proposed pathway.
• The person on the right proposes that free workshops should only be available in the summer.: Summer-only workshops are not required.

Correct Answer: Run workshops quarterly and cap the number of places.

Why this is correct: The person in the centre proposes quarterly workshops with capped places, making the provision limited rather than open-ended.

Tips: Link the problem with the proposed solution.

Why the other options are wrong:

• Run sessions weekly without limiting places.: Weekly uncapped sessions differ from the quarterly capped proposal.
• Replace workshops with paid mentoring only.: Replacing workshops with mentoring alone is not the person in the centre's proposal.
• Hire outside consultants to handle every session.: Outside consultants are not proposed to run every session.

Correct Answer: Tailored advice on Ontario regulations specific to each business.

Why this is correct: The person on the right says mentoring offers tailored advice, particularly for Ontario regulations specific to each business.

Tips: Listen for the reason the speaker gives for valuing one option over the other.

Why the other options are wrong:

• A standard general overview of business topics for large groups.: A general overview for large groups describes a different format, not the tailored advantage.
• Free ongoing advice without any payment.: Mentoring is paid; free ongoing advice is not promised.
• Advice limited to marketing, without considering regulations.: The person on the right specifically values advice on regulations rather than excluding them.

Correct Answer: Summarizes the tension and asks about covering staff time.

Why this is correct: The person on the left summarizes accessibility versus long-term funding and asks about covering staff time, directing the discussion toward the practical trade-off.

Tips: For role questions, focus on how the person speaks, not what they want.

Why the other options are wrong:

• Proposes applying for a federal grant before discussing costs.: A federal grant application is not proposed.
• Proposes surveying all Windsor residents before any discussion.: An all-resident survey is not proposed.
• Cancels free workshops and focuses only on mentoring.: The person on the left considers both sides rather than cancelling workshops.

Correct Answer: It subsidises the downtown centre space where workshops would be held.

Why this is correct: The discussion states that the downtown centre is already subsidized by the City of Windsor, so the workshops would not bear the full rent. The relevant support is that space subsidy, rather than a separate payment for staff or materials.

Tips: Listen for what the speaker says the City already does, and which cost that lowers.

Why the other options are wrong:

• It donates office supplies and printed materials.: The cost reduction described is subsidised space and reduced rent. Donated supplies or printed materials are not mentioned.
• It provides free marketing and advertising for the programme.: No free advertising or marketing service from the City is described; the specific City help is the centre subsidy.
• It pays the salaries of all workshop instructors.: Staff time is raised as a cost concern. The City is not said to pay all workshop instructors' salaries.