Why the other options are wrong:

• It allows him to travel without a passport.: The agent says a passport is needed for this cruise; the Inside Passage recommendation concerns calmer waters.
• It is the cheapest cruise available from Vancouver.: The Inside Passage cruise is not described as the cheapest option.
• It does not require any port stops.: The cruise includes three port stops, so it is not a trip without stops.

Correct Answer: Main dining and buffet meals.

Why this is correct: The travel agent says main dining and buffet meals are included in the base cruise fare. Specialty restaurants cost extra, usually about $40 per meal.

Why the other options are wrong:

• Shore excursions in every port.: Shore excursions are not mentioned as included in the fare.
• All speciality restaurant meals.: Specialty restaurant meals cost extra, so they are not included.
• Alcoholic drinks throughout the trip.: Alcoholic drinks are not mentioned as included.

Correct Answer: The weather and sea conditions are generally better.

Why this is correct: The agent says late September is cooler and some excursions stop operating, and recommends late May when seasickness is a concern.

Why the other options are wrong:

• More coastal cruises are available then.: More coastal cruises being available in May is not the reason given.
• Prices are lowest during school holidays.: Prices being lowest during school holidays is not mentioned.
• Passport rules change later in the season.: The September caution concerns cooler weather and fewer operating excursions, without mentioning a seasonal change in passport rules.

Correct Answer: They are shorter and cost less than Alaska cruises.

Why this is correct: The agent says five-night coastal cruises are cheaper at around $800 and shorter than the seven-night Alaska cruise. They are more about onboard activities and less about scenery.

Why the other options are wrong:

• They include a visit to Glacier Bay.: Glacier Bay is part of the Alaska cruise, not the coastal cruises.
• They are only offered in July and August.: The agent does not say coastal cruises are only offered in July and August.
• They focus mainly on wildlife viewing.: The coastal cruises focus on onboard activities, not wildlife viewing.

Correct Answer: They can be good value but have some drawbacks.

Why this is correct: The agent says late September is quieter and slightly cheaper, but the weather is cooler and some excursions stop operating. This means September cruises can offer good value but have some drawbacks.

Why the other options are wrong:

• They are ideal for first-time cruisers.: The agent does not call late September ideal for first-time cruisers.
• They offer the warmest weather of the year.: September has cooler weather, not the warmest of the year.
• They are cancelled more often than other sailings.: The agent does not say September cruises are cancelled more often.

Correct Answer: Send details of several cruise sailings by email.

Why this is correct: The agent offers to email specific sailings from Vancouver harbour so the customer can compare dates and ships.

Why the other options are wrong:

• Recommend a flight to Alaska instead.: Recommending a flight to Alaska is not discussed.
• Book the cruise immediately without confirmation.: The agent does not book the cruise without the man's confirmation.
• Apply for the man's passport on his behalf.: The agent offers to email specific sailings for comparison, without offering to apply for the customer’s passport.