Why the other options are wrong:

• To ask about buying printed books through the library.: Buying printed books is not discussed.
• To return an overdue e-book and pay a fine.: He does not mention returning an overdue book or paying a fine.
• To compare internet providers in Saskatoon.: Comparing internet providers is not the purpose of his visit.

Correct Answer: A Kobo e-reader.

Why this is correct: The librarian says Kobos work best with Canadian libraries because they connect directly to the Libby app. A Kobo e-reader is the best-supported device for library borrowing.

Why the other options are wrong:

• A laptop computer.: A laptop works but is not described as the best device.
• A Kindle e-reader.: The librarian says Kindles do not support Canadian library e-books directly.
• A basic smartphone.: A basic smartphone can use the app but is not the recommended device.

Correct Answer: He is concerned about reading without internet access.

Why this is correct: The man says he spends time at a cabin north of the city with no Wi-Fi. He is worried about whether he can read books without an internet connection.

Why the other options are wrong:

• He plans to share books with neighbours.: Sharing books with neighbours is not mentioned.
• He wants books that never expire.: He does not ask about books that never expire.
• He is worried about losing his library card there.: Losing his library card at the cabin is not a concern he raises.

Correct Answer: Members can borrow ten digital items at one time.

Why this is correct: The librarian says members can borrow up to ten items at a time. This is the borrowing limit for digital library materials.

Why the other options are wrong:

• Only five e-books are allowed per month.: The librarian does not say only five e-books per month.
• There is no limit for audiobooks.: Audiobooks are included in the same ten-item limit.
• Limits depend on the price of the device.: The provider gives a ten-item borrowing limit, without connecting that limit to device price.

Correct Answer: Using an e-ink reader with adjustable lighting.

Why this is correct: The librarian says an e-ink Kobo has adjustable lighting and no screen glare, unlike tablets. Using an e-ink reader with adjustable lighting would help with the man's eye strain concerns.

Why the other options are wrong:

• Using a tablet with a larger screen.: The provider recommends an e-ink Kobo for adjustable lighting and no glare; a larger tablet is not the proposed solution.
• Choosing audiobooks instead of e-books.: Audiobooks are not suggested as the solution for his night reading.
• Reading only during the daytime.: The librarian does not suggest reading only during the daytime.

Correct Answer: Ask for help installing the Libby app.

Why this is correct: The customer asks whether downloading Libby is the next step. The librarian confirms this and offers optional help at the desk, making help with app setup the closest suggested next action among the choices; immediate help is not confirmed.

Why the other options are wrong:

• Purchase a Kindle and return it later.: The librarian advised against a Kindle for Canadian library use.
• Reserve a printed book at the desk.: Reserving a printed book is not discussed as his plan.
• Cancel his library membership.: Cancelling his library membership is the opposite of what he wants to do.