Why the other options are wrong:

• She wants to display the appliance on the counter.: She does not say she wants to display it on the counter.
• She plans to buy several appliances at once.: The customer asks which appliance option would suit smoothies, soups and limited counter space; buying several appliances at once is not her stated reason.
• She often cooks for large groups.: The customer mentions smoothies, soups and limited counter space, without saying she needs to prepare food for large groups.

Correct Answer: A heat-resistant glass jar.

Why this is correct: The salesman says the $129.99 blender has a heat-resistant glass jar for handling hot soups. The basic $89.99 blender can blend warm liquids but not boiling hot ones. The glass jar is the key difference.

Why the other options are wrong:

• A smaller footprint on the counter.: A smaller footprint is not mentioned for this model.
• An extended warranty.: An extended warranty is offered separately, not as a built-in feature.
• A food processor attachment.: The food processor attachment comes with the combo unit, not this blender.

Correct Answer: It makes slightly more noise.

Why this is correct: The salesman says the combo unit is a bit louder than the basic blender. Most customers find the noise reasonable, but it is still slightly more than the quieter basic model.

Why the other options are wrong:

• It does not have a warranty.: A one-year warranty is stated for the combo unit. The basic blender warranty is not supplied, so a difference in warranty cannot be established.
• It is harder to clean.: The combo’s removable parts are dishwasher-safe. No comparison showing it is harder to clean than the basic blender is stated.
• It cannot blend smoothies well.: The combo includes a blender function that handles smoothies.

Correct Answer: The blender and food processor combo.

Why this is correct: The combo unit costs $179.99, which is more than the food processor at $149.99, the upgraded blender at $129.99, and the basic blender at $89.99. It is the most expensive option they discussed.

Why the other options are wrong:

• The large food processor.: The food processor costs $149.99.
• The upgraded blender.: The upgraded blender costs $129.99.
• The basic blender.: The basic blender costs $89.99.

Correct Answer: It balances space-saving with multiple functions.

Why this is correct: The salesman recommends the combo unit because it saves space and covers most needs. The woman works long hours and has a small kitchen, so one device that does both jobs is practical and space-efficient.

Why the other options are wrong:

• It is designed for professional chefs.: The recommendation concerns saving counter space and covering the customer’s needs, not suitability for professional chefs.
• It is the quietest appliance in the store.: The basic blender is quieter, not the combo.
• It is currently on sale at the store.: There is no mention of a sale.

Correct Answer: Ask to see the combo unit demonstrated.

Why this is correct: The customer favours the combo unit, and the salesperson offers to show it in action. Asking for a demonstration is the most plausible next step among these choices. This is an inference, not a confirmed request.

Why the other options are wrong:

• Visit another store in Brossard.: The customer gives no indication of visiting another store in Brossard.
• Buy only the basic blender.: The customer favours the combo unit, rather than the basic blender alone.
• Purchase an extended warranty immediately.: An immediate extended-warranty purchase is not supported as the next step.