- You will hear a conversation followed by 6 questions.
- Listen to each question. You will hear the question only once.
- Choose the best answer to each question.
AI explanationShows the answer. Tap to open.
Correct Answer: He is planning a road trip in British Columbia.
Why this is correct: The customer tells the rental agent that he is planning a road trip around British Columbia, starting in Vancouver. He is looking for advice on car options for this trip. This is clearly his main reason for renting a car.
Why the other options are wrong:
- He wants to test a new car model.: Testing a new car model is not mentioned anywhere in the conversation.
- His own car is being repaired.: He does not mention his own car being in for repairs.
- He needs a vehicle for daily commuting.: Daily commuting is not the reason he needs a rental car.
Correct Answer: It uses less fuel than the SUV.
Why this is correct: The rental agent says the compact car uses about 6.5 litres per 100 kilometres, while the SUV costs more per day and uses more fuel. The agent also mentions that most customers spend less on fuel with the compact. This shows fuel savings are a clear advantage.
Why the other options are wrong:
- It is designed for gravel roads.: The agent says the SUV is more comfortable on gravel roads, not the compact.
- It includes free full insurance.: Full insurance is an extra $20 per day for both vehicles; it is not free with the compact.
- It has better visibility on highways.: Better visibility is a feature of the SUV, not the compact car.
Correct Answer: It provides more cargo space and better road visibility.
Why this is correct: The rental agent says the small SUV has more space and better visibility on the road. These features are helpful for carrying camping gear and driving on highways. The agent also notes that the SUV is more comfortable on gravel roads.
Why the other options are wrong:
- It includes full insurance coverage at no extra cost.: Full insurance is an add-on for both vehicles, not included free with either one.
- It uses less fuel per kilometre than the compact car.: The compact uses less fuel, not the SUV.
- It comes with a pre-installed GPS navigation system.: A GPS navigation system is not mentioned for either vehicle.
Correct Answer: It is easier to park in small spaces.
Why this is correct: The rental agent says the compact is easier to park and fits better in underground parkades in downtown Vancouver. The customer raised parking as a concern, and the agent explained that the smaller size helps in tight city spaces.
Why the other options are wrong:
- It has better suspension for the city.: Better suspension for the city is not mentioned for either vehicle.
- It is allowed to park on the street for free.: Free street parking is not discussed in the conversation.
- It comes with parking insurance.: Parking insurance is not a term used in the conversation.
Correct Answer: Choosing the compact car to save money.
Why this is correct: The rental agent says that since it is just two people and they are watching costs, the compact car is the better choice. The agent recommends it unless they bring a lot of camping gear. Saving money is the main reason behind this recommendation.
Why the other options are wrong:
- Upgrading to a large SUV for safety.: A large SUV is not mentioned, and the agent does not suggest upgrading for safety.
- Changing the trip to a shorter route.: The agent does not suggest changing the trip route.
- Adding full insurance no matter what.: Adding full insurance is offered as an option, not pushed as a must-do.
Correct Answer: Reserve the compact car for his dates.
Why this is correct: The customer agrees that the compact sounds right and thanks the agent. The agent then offers to help him reserve it for his travel dates. This suggests his next step is booking the compact car.
Why the other options are wrong:
- Cancel his road trip plans.: There is no sign he wants to cancel his road trip.
- Ask about flights to British Columbia.: The customer plans a road trip starting in Vancouver. Booking a flight is not discussed, and the starting point does not establish the current location.
- Look for camping equipment rentals.: Camping equipment rentals are not brought up by either person.
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