Why the other options are wrong:

• He plans to add more centrepieces later.: He does not mention wanting to add more centrepieces later.
• He wants extra delivery services included.: Delivery within Niagara-on-the-Lake is included, but extra delivery services are not stated as his reason. He explicitly mentions a budget near $1,200.
• He prefers neutral flower colours.: He does not say he prefers neutral colours as a reason to choose the classic package.

Correct Answer: Seasonal flowers with greenery.

Why this is correct: The florist describes the garden package as using seasonal flowers like peonies and greenery. This gives it a more relaxed, natural look compared to the classic package. The garden package costs $1,500.

Why the other options are wrong:

• Mixed tropical flowers.: Tropical flowers are not mentioned in either package.
• Tulips and orchids.: Tulips and orchids are not listed as part of the garden package.
• Roses and lilies.: Roses and lilies are in the classic package, not the garden one.

Correct Answer: Bouquets, centrepieces, and a ceremony arch.

Why this is correct: The florist says the classic package at $1,200 includes bouquets, table centrepieces, and the ceremony arch. These three items make up the full package. The florist also mentions that reducing centrepieces could lower the cost further.

Why the other options are wrong:

• Flowers plus extended setup time.: Extended setup time is not listed as part of the package.
• Only personal bouquets.: The package includes more than just bouquets; centrepieces and an arch are also included.
• Centrepieces and delivery only.: The $1,200 classic package includes bouquets, table centrepieces and a ceremony arch; it is not limited to centrepieces.

Correct Answer: They are usually avoided unless requested.

Why this is correct: The florist says they usually avoid heavily scented flowers for weddings unless couples specifically ask for them. The classic package is described as a safe choice for scent. This means strong scents are avoided by default.

Why the other options are wrong:

• They are unavoidable in summer weddings.: The florist does not say strong scents are unavoidable in summer.
• They cost extra to remove.: There is no mention of extra costs to remove scents.
• They are common in garden packages only.: The florist does not link strong scents specifically to garden packages.

Correct Answer: By the end of April.

Why this is correct: The florist says she would ideally need a decision by the end of April so she can secure the flowers. June is a busy month for the area, so early confirmation helps. This timeline gives the florist enough lead time to prepare.

Why the other options are wrong:

• After the winery confirms.: Waiting for the winery to confirm is not mentioned as a condition.
• Two weeks before the ceremony.: Two weeks before the ceremony is not the deadline the florist gives.
• At the start of June.: The start of June is not mentioned as the decision deadline.

Correct Answer: Send a detailed quote by email.

Why this is correct: The florist offers to email a detailed quote and says they can adjust small details later. The customer thanks her and seems satisfied. Sending the quote by email is the natural next step the florist has planned.

Why the other options are wrong:

• Order the flowers immediately.: The florist offers to email a detailed quote before later adjustments. An immediate flower order is not the next step described.
• Call the couple to discuss colours.: Calling about colours is not mentioned as the next step.
• Visit the winery to measure the space.: Visiting the winery to measure is not something the florist suggests doing next.