Tips: For destination questions, distinguish where a journey ends from where it begins.

Why the other options are wrong:

• A train platform in Ottawa: The transcript never mentions Ottawa or a platform there. She is leaving from Montreal.
• A hotel in Montreal: She is not staying in a hotel. She is traveling by train.
• A small town train station: The transcript does not talk about a small town station. It mentions Gare Centrale in Montreal.

Correct Answer: Her meeting finished earlier than expected.

Why this is correct: She explains her meeting ended early. Because of this, she wants an earlier train. This directly gives her reason.

Tips: Focus on the reason sentence, not the action.

Why the other options are wrong:

• She found a cheaper ticket online.: She never mentions finding a cheaper ticket. Cost is not her reason.
• Her train was cancelled.: The train was not cancelled. She was booked on the 7 p.m. train.
• She wants to travel tomorrow instead.: She wants to travel earlier today, not tomorrow.

Correct Answer: He checks other trains for the same day.

Why this is correct: After she asks to leave earlier, he says he will check options today. This shows his next action.

Tips: The correct answer often follows immediately after the request.

Why the other options are wrong:

• He asks her to call customer service.: He does not ask her to call anyone. He helps her directly.
• He explains the refund policy.: He does not explain refunds at this time.
• He suggests taking the bus instead.: He never mentions a bus.

Correct Answer: The 3 p.m. train.

Why this is correct: She says the 3 p.m. train sounds better. This clearly shows her preference.

Tips: Listen for opinion words to find preferences.

Why the other options are wrong:

• The 1 p.m. train.: There is no 1 p.m. train mentioned.
• The 5 p.m. train.: She prefers the earlier 3 p.m. train, not 5 p.m.
• The 7 p.m. train.: The 7 p.m. train is her original booking, not her preference.

Correct Answer: Only one seat is still open.

Why this is correct: The agent says the train is almost full. He adds there is one seat left. This explains availability.

Tips: Seat questions often use numbers or limits.

Why the other options are wrong:

• There are many seats available.: He does not say many seats are available.
• All seats are taken.: He says one seat is left, so it is not full.
• Seats will open closer to departure.: He does not say seats will open later.

Correct Answer: A ticket change fee.

Why this is correct: The agent explains there is a $20 change fee. She agrees and accepts the change.

Tips: Listen closely when money is mentioned.

Why the other options are wrong:

• A service tax.: There is no mention of tax.
• A seat selection fee.: Seat selection is not discussed as a fee.
• A luggage charge.: Luggage is never mentioned.

Correct Answer: Wait for her new ticket to be printed.

Why this is correct: The agent says he will print a new ticket right away. This means she will wait for it.

Tips: Think about the logical next step.

Why the other options are wrong:

• Ask for a full refund.: She does not ask for a refund.
• Leave the station immediately.: She stays to get the ticket, not leave.
• Change her destination.: She keeps the same destination.

Correct Answer: He wishes her a good trip.

Why this is correct: At the end, the agent says enjoy your trip. This is a friendly goodbye.

Tips: End-of-conversation questions focus on closing lines.

Why the other options are wrong:

• He reminds her about boarding rules.: He does not talk about boarding rules.
• He apologises for the delay.: He does not apologise.
• He asks her to arrive earlier next time.: He does not give advice for next time.