Tips: Focus on the place named in the man’s explanation of why he parked there.

Why the other options are wrong:

• A parking office inside the hospital: The man says his wife is inside Toronto General Hospital. He does not say she is in the parking office.
• A street bus stop: There is no talk about a bus stop. They stay inside the hospital area.
• An outdoor café: An outdoor café is never mentioned. This option is not connected to the problem.

Correct Answer: He believes he paid for parking already.

Why this is correct: The man says the ticket claims he did not pay. He clearly says he paid and kept the receipt.

Tips: Match the feeling with the reason given by the speaker.

Why the other options are wrong:

• He parked in the wrong area.: He never says he parked in the wrong area. He focuses on payment time.
• He stayed longer than allowed.: He says he parked for twenty minutes and paid for thirty. He did not stay too long.
• He lost his parking receipt.: He did not lose the receipt. He says it was on the dashboard.

Correct Answer: He was visiting his wife.

Why this is correct: The man explains why he parked at the hospital. He says he went inside to visit his wife.

Tips: Personal reasons are often stated early in the talk.

Why the other options are wrong:

• He was attending a meeting.: There is no mention of a meeting. He talks about a family visit.
• He was working a shift.: He does not say he works there. He is a visitor.
• He was picking up medication.: He never mentions medication. Only visiting his wife.

Correct Answer: Disputing the ticket online later.

Why this is correct: The attendant gives one possible solution first. He says the man can dispute the ticket online later.

Tips: Order matters when a question asks what comes first.

Why the other options are wrong:

• Paying the ticket right away.: Paying the ticket is never suggested. They talk about fixing a mistake.
• Calling the hospital security office.: Hospital security is not mentioned in the conversation.
• Ignoring the ticket.: Ignoring the ticket is never suggested. The attendant offers real steps.

Correct Answer: He hopes to solve the problem immediately.

Why this is correct: The man says he prefers to fix the issue now. This shows he wants a quick solution.

Tips: Preference questions often use words like rather.

Why the other options are wrong:

• He wants to complain in person.: He does not say he wants to complain. He wants help.
• He needs directions inside the hospital.: He does not ask for directions for visiting. Only for the office location.
• He does not know how to use the website.: He never says he cannot use the website.

Correct Answer: Near the main hospital entrance.

Why this is correct: The attendant explains where the office is. He says it is just inside the main entrance.

Tips: Simple location details are often in one short sentence.

Why the other options are wrong:

• Across the street from the lot.: Across the street is not mentioned at all.
• On the top parking level.: The top parking level is never discussed.
• Next to the gift shop.: There is no mention of a gift shop.

Correct Answer: The receipt and the ticket.

Why this is correct: The attendant tells the man what to bring. He clearly names both items.

Tips: Instruction questions often use clear command words.

Why the other options are wrong:

• His driver’s licence only.: A driver's licence is not mentioned anywhere.
• Cash for the fine.: They do not ask for cash. They plan to cancel the ticket.
• Hospital visiting papers.: Hospital papers are never discussed.

Correct Answer: The ticket will be cancelled if details match.

Why this is correct: The attendant explains what usually happens. He says they cancel it if the receipt matches.

Tips: Future outcome questions often use words like usually or will.

Why the other options are wrong:

• The man will pay the ticket online.: Paying online is no longer the plan. They are going to the office.
• The man will move his car.: Moving the car is never suggested.
• The attendant will write another ticket.: Writing another ticket would not solve the problem.