Tips: Listen carefully to the first lines because they often state the main problem.

Why the other options are wrong:

• A broken fire extinguisher: She never talks about a fire extinguisher. The transcript only mentions a smoke detector.
• A leaking sprinkler head: There is no sprinkler mentioned in the call. The problem is about an alarm, not water.
• A carbon monoxide alarm with low battery: She does not say carbon monoxide. She says smoke detector and that it will not turn on.

Correct Answer: Describe what is happening with the detector.

Why this is correct: The helper first asks the woman to describe what is happening with the detector. He asks about replacing the battery later, and she says she already tried that.

Tips: For problem solving questions, track the first advice given.

Why the other options are wrong:

• Call the landlord immediately.: He does not tell her to call the landlord first. That comes later in the talk.
• Buy a new detector.: Buying a new detector is mentioned later as a temporary option, not first.
• Leave the apartment.: He never tells her to leave the apartment.

Correct Answer: The detector still will not work after replacing the battery.

Why this is correct: The woman says she put in a new battery that morning, but nothing changed. The detector still does not work after the battery replacement.

Tips: When you hear worry, listen for the reason right after.

Why the other options are wrong:

• She recently moved in.: She does not say she moved recently. This is never mentioned.
• There was a fire nearby.: There is no fire nearby in the transcript.
• Her children live with her.: She does not talk about children living with her.

Correct Answer: The landlord.

Why this is correct: The man says repairs are usually the landlord's responsibility. This clearly names who should fix it. The fire office only inspects.

Tips: Focus on who must act, not who is speaking.

Why the other options are wrong:

• The fire safety office.: The fire safety office can inspect, but they do not repair it.
• The tenant.: The tenant is not said to be responsible for repairs.
• The city of Brandon.: The city of Brandon is not mentioned as responsible.

Correct Answer: Using a battery-only detector.

Why this is correct: The man suggests a temporary battery-only detector. He says it is an option until the broken one is fixed. This is the temporary solution they discuss.

Tips: Temporary solutions are often clearly labeled in the talk.

Why the other options are wrong:

• Moving to another unit.: They never talk about moving to another unit.
• Disconnecting the alarm.: Disconnecting the alarm is not suggested.
• Waiting for a full inspection.: Waiting alone is not the solution. He suggests a temporary detector.

Correct Answer: It can be set up quickly.

Why this is correct: The man says it is a good short-term solution if installation is quick. This explains why he thinks it is a good idea. Speed is the reason.

Tips: Match the reason, not just the suggestion.

Why the other options are wrong:

• It is cheaper for the city.: He does not talk about cost for the city.
• It avoids calling the landlord.: He does not say it avoids calling the landlord.
• It replaces the need for inspection.: He still plans an inspection, so it does not replace it.

Correct Answer: Tomorrow afternoon.

Why this is correct: The man says he can schedule an inspection for tomorrow afternoon. This gives a clear time. No other time is offered.

Tips: When you hear a time, hold it in your memory.

Why the other options are wrong:

• Later the same evening.: He does not say the same evening.
• Next week.: Next week is never mentioned.
• Tomorrow morning.: He does not say tomorrow morning.

Correct Answer: Send her details by email.

Why this is correct: She says she will email her address and unit number. This is the next action she plans. It follows the inspection plan.

Tips: The next step is often stated clearly at the end.

Why the other options are wrong:

• Cancel the inspection.: She agrees to the inspection, not cancel it.
• Wait for the landlord to call.: She does not say she will wait for the landlord.
• Remove the old detector.: She does not say she will remove the old detector.