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CELPIP Practice Listening: Problem Solving ID: #60430 Easy Rescheduling Physio Sessions
Instructions ›
  • You will hear a conversation in 3 sections. You will hear each section only once.
  • After each section, you will hear 2 or 3 questions. You will hear the questions only once.
  • Choose the best answer to each question.
AI explanationShows the answer. Tap to open.

Correct Answer: A physiotherapy clinic

Why this is correct: The introduction identifies a patient speaking with a physiotherapist. In the first part, he discusses his regular Tuesday sessions and asks to change the appointment. Together, these details support a physiotherapy clinic.

Tips: Combine the speaker roles in the introduction with the purpose of their conversation.

Why the other options are wrong:

  • A hospital emergency room: This is a planned weekly treatment appointment, not an emergency visit.
  • A public bus terminal: They are arranging treatment sessions rather than discussing bus departures at a terminal.
  • A workplace lunchroom: His workplace shift explains the scheduling problem; the introduction identifies a patient and physiotherapist, not coworkers in a lunchroom.

Correct Answer: His work schedule has changed.

Why this is correct: Speaker A says his work hours just changed. This is the reason he cannot come on Tuesdays anymore.

Tips: Focus on why the problem started.

Why the other options are wrong:

  • His knee feels better now.: His knee feeling better is not said. He still needs weekly sessions.
  • He is moving to another city.: He does not say he is moving. He only mentions a new work shift.
  • The clinic is too far away.: The clinic being far away is not the reason. The bus stop helps him.

Correct Answer: The day and possibly the time.

Why this is correct: Speaker B asks if he wants to change the day or time. Speaker A answers maybe both, which matches the answer.

Tips: Listen carefully to yes or no style answers.

Why the other options are wrong:

  • Only the therapist he sees.: He never talks about changing the therapist. No names or people change.
  • The length of each session.: The length of sessions is not discussed. Only days and times are mentioned.
  • The payment method.: Payment is never mentioned in the talk.

Correct Answer: Once a week.

Why this is correct: Speaker A says he still needs one session each week. Speaker B agrees and wants to keep it weekly.

Tips: Write down frequency words as you hear them.

Why the other options are wrong:

  • Every day.: Every day is not said. Weekly means one time per week.
  • Every two weeks.: Every two weeks is not mentioned. They clearly say weekly.
  • Only once more.: Only once more is wrong. He needs ongoing sessions.

Correct Answer: Monday at 9 a.m.

Why this is correct: Speaker B first offers Monday at 9 a.m. This is the first time suggestion she gives.

Tips: Answer what you hear first, not last.

Why the other options are wrong:

  • Thursday at 11 a.m.: Thursday at 11 a.m. is mentioned later. It is not the first suggestion.
  • Tuesday afternoon.: Tuesday afternoon is the old time. It is not suggested again.
  • Friday at noon.: Friday at noon is never mentioned.

Correct Answer: He relies on public transit.

Why this is correct: Speaker A says he takes the bus. The bus stop being outside helps him travel easily.

Tips: Listen for why something is helpful.

Why the other options are wrong:

  • He works as a bus driver.: He never says he is a bus driver. He is a passenger.
  • Parking is not allowed.: Parking rules are not discussed at all.
  • The clinic moved locations.: The clinic did not move. Only his schedule changed.

Correct Answer: To switch to Monday mornings.

Why this is correct: Speaker A says Monday at 9 a.m. is best. Speaker B agrees and moves all sessions to that time.

Tips: The final choice is often repeated.

Why the other options are wrong:

  • To cancel the sessions.: They do not cancel anything. They keep weekly sessions.
  • To keep Tuesday afternoons.: They do not keep Tuesday afternoons. That is the problem time.
  • To try Thursday temporarily.: Thursday is only a backup option, not the final choice.

Correct Answer: Starting next week.

Why this is correct: Speaker A asks if it starts next week. Speaker B clearly says yes, starting next week.

Tips: Listen for exact time words like next week.

Why the other options are wrong:

  • Immediately after this visit.: It does not start immediately. They say next week.
  • At the end of the month.: The end of the month is never mentioned.
  • After the doctor approves it.: No doctor approval is discussed.

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