Tips: Separate the speaker's own view from the ideas the speaker reports from other people. Then check every part of each choice.

Why the other options are wrong:

• Support the tax, on conditions such as transparency and a duty on retailers to run recycling programmes.: Supporters hope retailers will choose to invest in recycling. The speaker asks for recycling investment but never puts a duty on retailers.
• Support the tax, on conditions such as transparency and equal treatment of online sellers outside Canada.: Online sellers outside Canada come up as a fear of small shop owners. The speaker never asks for them to be treated the same.
• Support the tax, on conditions such as transparency and more support for local clothing charities.: The speaker does tell a story about a busy local charity. But helping charities is not one of the speaker's conditions for the tax.

Correct Answer: believes price changes can steer firms and shoppers toward less waste.

Why this is correct: The researcher says that price signals can push companies and consumers toward less wasteful behaviour. This view supports the tax.

Tips: Several people are quoted in this report. Match each idea to the person who actually says it.

Why the other options are wrong:

• believes a tax alone will not change habits without convenient alternatives.: This doubt is in the report, but it comes from the people with a middle position. The researcher does not say it.
• believes Canadians should bring their shopping in line with their values.: This is how supporters see the tax, in a separate sentence about Canadian values. The researcher does not say it.
• believes a modest tax would lead retailers to make longer-lasting clothes.: This is what the advocates say. The researcher talks about price signals for companies and consumers, not product design.

Correct Answer: a fee can work when people have clear ways to dispose of old items.

Why this is correct: The speaker uses Quebec's rules to show that a fee can come with clear recycling options. This supports the idea that design and services matter.

Tips: When you hear an example, ask yourself which idea it is there to support. Do not just remember the example itself.

Why the other options are wrong:

• a fee can push companies to design products that last longer.: Longer-lasting products are what supporters hope a tax will do. The Quebec example is not used for this point.
• a fee is easier to accept when it is open and transparent.: Transparency is one of the speaker's own conditions near the close. It is not what the Quebec example shows.
• a fee can drive customers toward sellers in other places.: Losing customers to other sellers is a fear of small shops. The Quebec example does not support this fear.

Correct Answer: Calm, with a touch of gentle, playful humour.

Why this is correct: The speaker gives a steady, measured view. The speaker also makes a small joke about a tax that could magically fix our closets.

Tips: For tone questions, listen to how the speaker says things, not only what is said. Small word choices can change the tone.

Why the other options are wrong:

• Calm, but impatient with the critics' concerns.: The speaker takes the critics seriously and even adds their worry about lower-income shoppers to the conditions.
• Calm, and warmly hopeful about what the tax will achieve.: The speaker supports the tax only to some extent and warns it could do more harm than good. That is not warm hope.
• Excited, and sure the tax will fix the problem.: The speaker clearly says a tax will not fix everything by itself. There is no excitement here.

Correct Answer: a tax could fall hardest on households already short of money.

Why this is correct: Critics worry that the tax would hit low-income shoppers hardest. The survey backs this up, because many Canadians use discount stores to manage rising costs.

Tips: When you hear a survey or a study, ask which claim it is there to prove.

Why the other options are wrong:

• most Canadians say they care about sustainability but shop otherwise.: The speaker does say Canadians often claim to value sustainability. But no survey is given for this, and no share is reported.
• small shops would lose customers to sellers outside Canada.: This is a fear of small shop owners. The survey is about shoppers who use discount stores.
• cities are struggling with landfills that are filling up.: Full landfills are part of the opening description. The survey is not used to show this.

Correct Answer: The speaker probably lives in the city of Mississauga.

Why this is correct: The speaker talks about a neighbour of mine in Mississauga. So the speaker most likely lives there too.

Tips: An inference must rest on something you actually hear. Check each choice against a detail in the report.

Why the other options are wrong:

• The speaker probably works with the researcher from British Columbia.: The speaker only reports what the researcher suggested. Nothing shows they work together.
• The speaker probably runs a small shop in a shopping mall.: The speaker reports the fears of small mall-based shops as other people's worries. The speaker never says they own one.
• The speaker probably lives in the province of Quebec.: Quebec is named only for its rules on electronics. Nothing links the speaker's home to Quebec.