Tips: Separate the speaker's own opinion from the views of the groups they describe.

Why the other options are wrong:

• should follow the European Union and make its repair law the model.: Advocates often cite the European Union law as a model. The speaker does not say Canada should copy it.
• should open repair manuals but keep battery repairs with the manufacturers.: Battery risks are the manufacturers' concern. The speaker wants companies to provide parts too, not keep some repairs for themselves.
• should make authorised centres charge no more than independent shops.: The price gap is part of the advocates' case. The speaker does not suggest controlling what authorised centres charge.

Correct Answer: weaken intellectual property protection and slow innovation.

Why this is correct: The association warns that forcing companies to share repair information could undermine intellectual property protections. It says this could also discourage innovation.

Tips: Keep each warning linked to the group that gives it.

Why the other options are wrong:

• let untrained people cause battery fires and data breaches.: Fires and data breaches are the warning of major manufacturers. The association's warning is about intellectual property and innovation.
• void warranties and expose companies to liability claims.: Voided warranties and liability claims come from some industry representatives. The association does not make this point.
• push more Canadians to throw away devices they could fix.: Throwing away fixable devices is the advocates' complaint about the current system. The association does not say this.

Correct Answer: repair costs push people to replace devices they could fix.

Why this is correct: The survey found that 67 percent had thrown away a device because repair cost too close to replacement. Supporters say this drives unnecessary consumption.

Tips: Ask what each source actually measured, then match it to the point it supports.

Why the other options are wrong:

• authorised repair centres treat consumers unfairly on price.: The price gap with authorised centres is a separate point. The survey is about repair costs being close to the price of a new device.
• people often cannot get the parts to fix their devices.: The lack of parts comes from the Ottawa technician's story. The survey does not mention parts.
• Canadians now throw away more devices than ever before.: The survey does not compare years. The growing e-waste problem comes from the supporters and an Environment and Climate Change Canada estimate.

Correct Answer: willing to weigh them, but wary of how they are being used.

Why this is correct: The speaker says the safety concerns deserve consideration. But they should not be a blanket excuse to keep monopoly control over repairs.

Tips: Listen for how the speaker describes a view, not only what the view is.

Why the other options are wrong:

• dismissive, treating them as an excuse with no real basis.: The speaker says the concerns deserve consideration. That is not dismissive, even though the speaker warns against using them as an excuse.
• persuaded by them, though still unhappy about repair prices.: The speaker does not accept the concerns as a reason to keep control of repairs. They want open access with safety certifications.
• neutral, leaving the question for the provinces to settle.: The speaker gives a clear opinion and a plan. They do not leave the question to the provinces.

Correct Answer: a lack of parts leaves customers paying more or buying new.

Why this is correct: The technician often cannot get screens or batteries from manufacturers. His customers end up paying more or giving up and buying new devices.

Tips: Think about what the personal story adds to the argument around it.

Why the other options are wrong:

• manufacturers sell him parts, but only at very high prices.: He says he often cannot get parts from manufacturers at any price. He does not say they sell them at high prices.
• untrained repairers can put customers' safety at risk.: Safety risks from untrained people are the manufacturers' argument. The technician's story makes the opposite case.
• repair shops are closing in Halifax, Winnipeg and Calgary.: The speaker says stories like his are common in those cities. Nobody says shops there are closing.

Correct Answer: Its residents had repair rights that most Canadians lacked.

Why this is correct: Quebec's key repair provisions came into force on October 5, 2025. Ontario was only studying measures, and the federal bill had not reached committee.

Tips: Put the facts about each place and date together before you choose.

Why the other options are wrong:

• Its repair law had been passed but was not yet in force.: Quebec adopted the law in 2023, and key provisions came into force on October 5, 2025. So by late 2025 they were in force.
• It was waiting for a federal law before giving repair rights.: Quebec acted on its own. The federal bill has not even advanced to committee.
• It had adopted the European Union's repair law as its own.: Advocates cite the European Union law as a model. Nothing says Quebec adopted it as its own.