Read the following message.
Dear Margaret,
This letter puts in writing the discussion from today's termination meeting which was attended by your manager, Mary Stevens, our HR assistant, Chloe Brown, and myself, the HR director. The purpose of this letter is to confirm that your employment with the Citizens Family Insurance Centre is terminated immediately.
It is a long-standing company policy to terminate the employment of any individual who lies or presents inaccurate information to our company during the hiring and selection process. Even though you have currently been employed by us for several weeks, the proof of your deception only came to our attention early this week.
We discovered that you deceived us about your graduate degree which you never completed when your college could not confirm your claimed degree. You also failed to tell us about your criminal conviction for theft. That was an important factor for us to learn in the thorough background check we conducted since your position is in finance where you would have had easy access to money.
Payment for your accrued paid time off will be included in your final paycheque which you will receive from us by mail on your regular payday. We prefer that you do not appear on our premises so we are cutting and mailing the cheque early so as to have it arrive Friday.
We will send you a separate benefits status letter that will outline the status of your benefits upon termination. Since our health benefits are extended to employees on their 90th day of employment, you are not eligible for continuation of group health coverage.
At the termination, you are supposed to give us your security swipe card, your office keys, and the company-owned laptop so all company equipment will be accounted for.
We ask that you keep the company informed of your contact information so that we are able to provide the information you may need in the future such as your tax slip.
Regards,
Jean Espinoza
HR Director
Citizens Family Insurance Centre
Using the drop-down menu (▾), choose the best option according to the information given in the message.
2.The college could not confirm
3.The undisclosed conviction mattered because
4.Margaret will receive her final pay
5.About group health coverage, the letter tells Margaret
6.Margaret must return
Here is a response to the message. Complete the response by filling in the blanks. Select the best choice for each blank from the drop-down menu (▾).
I am writing about the confirmation that my employment 7. I would like a meeting to discuss the information you relied on, particularly the college's response about 8.
I understand that this request does not change the instructions in your letter. Please let me know how to arrange the return of 9. without entering the premises. I will follow the collection arrangements you confirm.
You explained that the final payment will be sent by mail. Please send it to the address currently on my file, and let me know if you need any further details. I will also watch for 10., which you said would be sent separately.
If my contact details change, I will 11. so that future documents reach me. Please advise whether a meeting can be arranged this week.
Sincerely,
Margaret
AI explanationShows the answer. Tap to open.
Correct Answer: confirm that Margaret's job has ended
Why this is correct: Jean Espinoza writes after the termination meeting to put the decision in writing. Then she explains the reasons, the final pay, benefits and the items to return. So the main purpose of the letter is to confirm that Margaret's job has ended.
Passage Reference: The purpose of this letter is to confirm that your employment with the Citizens Family Insurance Centre is terminated immediately.
Tips: Business letters often say their purpose in plain words. Find that sentence, then see how the rest of the letter supports it.
Why the other options are wrong:
- warn Margaret about her work performance: Her employment has already ended. The reason is false hiring information, not her work.
- offer Margaret a different position: The company does not offer Margaret any other job. It ends her employment and asks her not to come to the premises.
- invite Margaret to a disciplinary meeting: The meeting has already taken place today. The letter puts its result in writing.
Correct Answer: a completed graduate degree
Passage Reference: graduate degree which you never completed
Why this is correct: The college could not confirm that Margaret finished the graduate degree she claimed.
Tips: Choose the exact qualification the college could not confirm.
Why the other options are wrong:
- a professional insurance licence: No insurance licence is mentioned.
- a workplace training certificate: The college was asked about a degree.
- a completed undergraduate diploma: The claim was a graduate degree.
Correct Answer: the finance role involved access to money
Passage Reference: your position is in finance where you would have had easy access to money.
Why this is correct: A theft conviction mattered because her finance job would give easy access to money.
Tips: Read the cause introduced by since.
Why the other options are wrong:
- the role involved checking building repairs: No such duties are given.
- the position required teaching at the college: The job is in finance.
- the job involved supervising health benefits: That is not the stated reason.
Correct Answer: by mail
Passage Reference: receive from us by mail on your regular payday
Why this is correct: Her final paycheque will be mailed. She should not come to the office.
Tips: Find the delivery method attached to the final payment.
Why the other options are wrong:
- only after working another shift: Employment ends immediately.
- in person from her former manager: The payment is mailed.
- at reception during a visit: The company asks her not to attend.
Correct Answer: she has not reached the 90-day eligibility point
Passage Reference: on their 90th day of employment, you are not eligible
Why this is correct: Health benefits begin on the 90th day, and she has worked only several weeks.
Tips: Compare her short service with the 90-day rule.
Why the other options are wrong:
- her coverage continues for another ninety days: She has not reached eligibility.
- she has already retired from the company: No retirement is described.
- all staff coverage has ended: The letter concerns Margaret's eligibility only.
Correct Answer: the access card, office keys and company laptop
Passage Reference: security swipe card, your office keys, and the company-owned laptop
Why this is correct: She must return the security card, office keys, and company laptop.
Tips: Check that every returned item appears in the source list.
Why the other options are wrong:
- only the office keys: Three items are required, not only keys.
- only a copy of her degree: The return list is company equipment.
- her own computer and phone: The laptop is company-owned.
Correct Answer: has ended immediately
Passage Reference: terminated immediately
Why this is correct: The letter confirms termination that takes effect at once.
Tips: Keep both the action and its timing.
Why the other options are wrong:
- will end after ninety more days: Ninety days concerns benefits eligibility, not the end date.
- will continue until the benefits letter: The ending is immediate.
- has been suspended temporarily: It is termination, not suspension.
Correct Answer: my claimed graduate degree
Passage Reference: college could not confirm your claimed degree
Why this is correct: Margaret wants to discuss the college response about the degree she claimed.
Tips: Use the college reference to identify the academic subject.
Why the other options are wrong:
- my mailing address: The college response concerns the degree.
- my financial account: No college account check is described.
- my start date: The college check concerns qualifications.
Correct Answer: the company equipment
Passage Reference: all company equipment will be accounted for
Why this is correct: The card, keys, and laptop are summarized as company equipment.
Tips: A reply may summarize several listed objects with one phrase.
Why the other options are wrong:
- my personal telephone: The listed items are company property.
- the college's original files: No college files were requested.
- the final payment: Payment is sent to Margaret, not returned.
Correct Answer: the benefits status letter
Passage Reference: a separate benefits status letter
Why this is correct: A separate benefits status letter will be sent, and Margaret will watch for it.
Tips: Find the document said to arrive separately.
Why the other options are wrong:
- an approval for health coverage: The letter says she is not eligible.
- a new interview invitation: No invitation is promised.
- a replacement employment contract: No continued job is offered.
Correct Answer: inform the company
Passage Reference: keep the company informed of your contact information
Why this is correct: She should tell the company if her contact details change so future documents reach her.
Tips: Connect the requested action with receiving future documents.
Why the other options are wrong:
- wait for returned mail before responding: The company asks to be kept informed.
- notify only the college: This company needs her future contact details.
- send the change with a job application elsewhere: That would not inform this company.
The rest of this explanation is for members. Sign in free to read why the other options are wrong, key words and tips.
Sign in to read the full explanation