Read the following message.
Dear David,
As we discussed yesterday, I will be leaving my administrative position at the community organization on 31 December to begin a two-year master's program in London, Ontario. I am grateful for the experience I have gained during the past three years and would be pleased to explore another volunteer role if I return to Vancouver after graduation.
Before I leave, I would like to make the handover as smooth as possible. I have updated the contact list and organized the shared files. The only unfinished task is the January meeting schedule, because two committee members have not confirmed their availability. Mary knows the background and has offered to follow up with them.
Please pass on my thanks at the first January committee meeting. I will already be away by then, so I cannot say goodbye in person. Working with the committee has been one of the most meaningful parts of my role.
I can spend an afternoon showing my replacement how the booking system works, provided the appointment is made before my final week. During that last week, I need to complete the year-end records. If a replacement has not been appointed, I can prepare a written guide instead.
Thank you again for your support. Please let me know by Friday which handover arrangement would be most helpful.
Best regards,
Jennifer
Using the drop-down menu (▾), choose the best option according to the information given in the message.
2.Jennifer has not yet completed
3.She cannot attend the January meeting because
4.She could train a replacement in person
5.If no replacement is appointed, Jennifer offers
6.The tone of Jennifer's letter towards the organization is
Here is a response to the message. Complete the response by filling in the blanks. Select the best choice for each blank from the drop-down menu (▾).
Congratulations on your acceptance. We appreciate that you have already updated 7. I will ask Mary to complete 8. Since no replacement has been appointed yet, 9. would be useful. I will not request training during 10., when you need to finish the year-end work. I will share your thanks with the committee at 11.
Best,
David
AI explanationShows the answer. Tap to open.
Correct Answer: to undertake further study
Why this is correct: Jennifer is leaving to undertake further study in a master's program. This is the new activity that requires her to leave her position.
Passage Reference: Dear David, As we discussed yesterday, I will be leaving my administrative position at the community organization on 31 December to begin a two-year master's program in London, Ontario.
Tips: Find where Jennifer writes about leaving. Compare her words with each option.
Why the other options are wrong:
- because her current course is ending: She is beginning a course.
- because the committee dismissed her: No dismissal is described.
- to begin a new administrative job: She is leaving for study.
Correct Answer: the January meeting schedule
Passage Reference: The only unfinished task is the January meeting schedule
Why this is correct: The January meeting schedule is the one task Jennifer has not completed. She is waiting for two committee members to confirm their availability.
Tips: Jennifer lists the jobs she has done. Find the one job she says is not finished yet.
Why the other options are wrong:
- the background information for Mary: Mary already knows the background.
- the contact list: It has been updated.
- the shared files: They have been organized.
Correct Answer: she will already be away
Passage Reference: I will already be away by then
Why this is correct: She will already be away when the January meeting happens. Therefore, she cannot thank the committee in person.
Tips: Find where Jennifer mentions the January meeting. Compare what she says there with each option.
Why the other options are wrong:
- the meeting has been moved to London: No location change is stated.
- David has withdrawn her invitation: No withdrawal is stated.
- Mary will attend instead of the committee: The committee will still meet.
Correct Answer: before her final week
Passage Reference: provided the appointment is made before my final week
Why this is correct: Jennifer can train the replacement before her final week. Her last week must be kept for completing the year-end records.
Tips: Find Jennifer's offer to show the new person the booking system. Read the condition she adds to it.
Why the other options are wrong:
- at the January committee meeting: She will already be away.
- during her final week: That week is reserved for year-end records.
- after the two-year course finishes: That is not the offered handover time.
Correct Answer: a written guide
Passage Reference: I can prepare a written guide instead
Why this is correct: A written guide is Jennifer's backup handover method. She offers it if nobody has been appointed for in-person training.
Tips: Find the backup plan Jennifer gives for when nobody has been appointed. Then match it to an option.
Why the other options are wrong:
- leaving the system without instructions: She offers a guide.
- a personal demonstration in January: She will be away.
- postponing her departure until someone is hired: No postponed departure is offered.
Correct Answer: appreciative and cooperative
Passage Reference: make the handover as smooth as possible
Why this is correct: The whole letter is warm and helpful. Jennifer thanks David and the committee, and she offers training or a written guide to make the handover smooth. So her tone is appreciative and cooperative.
Tips: Judge the tone of a letter from the feeling words and offers of help throughout, not from the resignation alone.
Why the other options are wrong:
- uncertain whether any work remains: She identifies the unfinished schedule.
- disappointed and seeking an immediate exit: She expresses gratitude and a planned handover.
- grateful but unwilling to assist further: She offers training or a guide.
Correct Answer: the contact list
Passage Reference: I have updated the contact list
Why this is correct: The contact list is the item Jennifer has already updated. David thanks her for completing that useful handover task.
Tips: Check which noun follows the source verb 'updated' before completing the reply.
Why the other options are wrong:
- the January schedule: That remains unfinished.
- the year-end records: Those need completion in her final week.
- the replacement’s training record: No replacement has been appointed.
Correct Answer: the meeting schedule
Passage Reference: The only unfinished task is the January meeting schedule, because two committee members have not confirmed their availability. Mary knows the background and has offered to follow up with them.
Why this is correct: The meeting schedule is the task Mary can complete. She knows why it is delayed and can contact the two committee members.
Tips: Find the task Jennifer says is still unfinished. Then check who offered to follow up on it.
Why the other options are wrong:
- your graduation arrangements: Those are not Mary’s task.
- the already organized shared files: The outstanding task is the schedule.
- your postgraduate application: Mary will follow up committee availability.
Correct Answer: a written guide
Passage Reference: If a replacement has not been appointed, I can prepare a written guide instead.
Why this is correct: A written guide is useful because no replacement has been appointed. It preserves Jennifer's instructions until someone takes the role.
Tips: Match the reply's condition about no replacement to the same condition in Jennifer's email.
Why the other options are wrong:
- an in-person session with the replacement: There is no replacement yet.
- a January demonstration: Jennifer will be away.
- a postponed departure: She did not offer to postpone leaving.
Correct Answer: your final week
Passage Reference: During that last week, I need to complete the year-end records
Why this is correct: David will avoid requesting training during Jennifer's final week. That is when she must finish the year-end records.
Tips: Use the clause after 'when' to identify the exact period David should avoid.
Why the other options are wrong:
- the period before a replacement is chosen: The particular unavailable period is her final week.
- your first three years with us: Those years are in the past.
- the afternoon of your leaving party: She offered this time if someone is appointed.
Correct Answer: the first January meeting
Passage Reference: first January committee meeting
Why this is correct: David will share Jennifer's thanks at the first January meeting. Jennifer will already be away, so he will speak for her there.
Tips: Find where Jennifer asks David to pass on her thanks. The event she names there fills the blank.
Why the other options are wrong:
- your final-week training session: She asked for the January meeting.
- a meeting after your graduation: That is two years later.
- the university welcome meeting: David addresses the committee, not the university.
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