Passage Reference: I hope we can test the less formal change first.

Tips: Ask what Maya hopes will happen now, not what she might accept later. Her hope for the next step shows her purpose.

Why the other options are wrong:

• to accept lockers only if a lower shelf is included: She likes the lower shelf but still rejects locked doors for now. The lower shelf is not a condition for accepting lockers.
• to compare two ways of controlling pantry access: She is not weighing two control systems. She argues against control by code and prefers open shelves with baskets.
• to delay inventory work until visitors approve it: She still wants inventory after closing. She does not wait for visitors to approve the counting.

Correct Answer: they could make access feel conditional

Passage Reference: may feel like permission that has to be earned

Why this is correct: Maya fears a locker code, even one freely given, can feel like permission that has to be earned rather than open access.

Tips: Connect the code to her point about earned permission, not to labels or counting.

Why the other options are wrong:

• they could make food labels harder to read: Her concern is social. She does not say codes hide labels, and bags already hide labels in the current system.
• they could prevent volunteers from counting supplies: She still plans evening inventory counts. She does not say codes would stop volunteers.
• they could place popular food on a lower shelf: The lower shelf is something she likes. It is not her worry about locker codes.

Correct Answer: to show that an ordinary shared setup can reduce embarrassment

Passage Reference: the ordinary, shared appearance made the difference

Why this is correct: Priya only started using the pantry after seeing Maya take a jar. The ordinary, shared look made it feel safe to approach.

Tips: Find Priya's own words about why she began coming. Choose the reason that matches what she said, not a guess about volunteers.

Why the other options are wrong:

• to show that familiar volunteers can make rules seem less formal: Maya does not say Priya needed volunteers or softer rules. She stresses how the open shelf looks.
• to show that people notice supplies more easily on open shelves: Seeing the supplies is Omar's concern. Priya's story is about feeling welcome to take food.
• to show that another person's presence alone made the pantry seem easier to use: Priya did see Maya take a jar. But Maya quotes Priya saying the ordinary, shared appearance made the difference. It was not just another person being there, and it was not about ease of use.

Correct Answer: the need for organization and better access

Passage Reference: you want supplies to stay organized, not because you distrust anyone

Why this is correct: Maya keeps Omar's goals of staying organized and adding a lower shelf while rejecting locked doors.

Tips: List what she accepts: inventory after closing, baskets, and easier reach on a lower shelf.

Why the other options are wrong:

• the need to close the pantry during winter: She never suggests closing. Priya's winter story supports keeping it open.
• the need to remove the open shelves immediately: She wants to keep the shelves and only add baskets.
• the need to identify every visitor: She argues against anything that feels like permission must be earned.

Correct Answer: as practical concern rather than suspicion

Passage Reference: because you want supplies to stay organized, not because you distrust anyone

Why this is correct: Maya reads Omar's locker idea as a wish to keep supplies organized, not as distrust of people who use the pantry.

Tips: Watch for a contrast where Maya says what Omar's reason is and what it is not. The option must match both halves.

Why the other options are wrong:

• as an attempt to limit who may take food: She clearly says he is not distrusting anyone.
• as a plan to collect visitors’ private details: Nothing in the email suggests collecting personal data.
• as a complaint about volunteer effort: She does not treat his draft as criticizing volunteers.

Correct Answer: continued disorder after the basket trial

Passage Reference: If the baskets fail during the next month, I will reconsider.

Why this is correct: Maya will reconsider lockers only if the basket trial stays messy after about a month.

Tips: Find where Maya says she would think again about lockers. Check what has to happen first.

Why the other options are wrong:

• a request for one additional lower basket: Extra baskets would still fit her preferred plan. They are not a reason to switch to lockers.
• a shortage recorded on one evening: Inventory can catch a single shortage. She will only think again if the month-long trial fails.
• Priya choosing a jar from a shelf: Priya's story supports open shelves. It is not a reason to bring lockers back.

Correct Answer: locked storage

Passage Reference: numbered lockers

Why this is correct: Omar admits he treated better organization as if it required locked storage, which is the idea Maya pushed back on.

Tips: Think about what Omar first proposed in his sketch. The blank names that idea in more general words.

Why the other options are wrong:

• clearer food labels: Labels are part of the current mess, not what he wrongly treated as required.
• evening inventory counts: Maya already accepts counting after closing. That is not the mistaken requirement.
• a lower shelf: Both writers like the lower shelf. It is not the false requirement he is correcting.

Correct Answer: welcome without prior approval

Passage Reference: without explaining themselves

Why this is correct: Priya's story taught Omar that open shelves signal welcome without needing prior approval.

Tips: Restate the social message of the open pantry, not control or guaranteed stock.

Why the other options are wrong:

• careful control of every item: That is the locker mindset he is leaving behind.
• guaranteed supplies every evening: Maya never promises full shelves each night. The lesson is about feeling welcome.
• privacy only for volunteers: The email is about visitor comfort, not volunteer privacy.

Correct Answer: counting what remains after closing

Passage Reference: record totals after closing

Why this is correct: They will keep Omar's inventory idea by counting what remains after closing instead of asking visitors to sign items out.

Tips: Contrast evening totals with the sign-out method Maya rejected.

Why the other options are wrong:

• asking each visitor to sign items out: Maya clearly prefers not to ask visitors to sign items out.
• moving all bags into lockers: Lockers are on hold during the basket trial.
• giving regular users permanent codes: Codes belong to the locker plan she wants to avoid for now.

Correct Answer: making the pantry feel more formal

Passage Reference: without changing its informal character

Why this is correct: Omar sees that the lower shelf can improve reach without making the pantry feel more formal, which was Maya's worry about lockers.

Tips: Keep better access separate from formality. The missing words name the formality risk they avoid.

Why the other options are wrong:

• placing food within easier reach: Easier reach is the benefit they want, not the thing they avoid.
• helping volunteers see shortages: Inventory still helps with shortages. That is not the formality problem.
• sorting donations by food type: Baskets labelled by type are part of the preferred trial.

Correct Answer: reconsider the locker idea

Passage Reference: I will reconsider.

Why this is correct: Maya's message leaves room to reconsider lockers if the basket trial remains messy.

Tips: The fallback is reconsidering lockers, not ending the pantry or removing the lower shelf.

Why the other options are wrong:

• end the pantry trial permanently: Maya wants the pantry to stay open. If the baskets fail, she says she will reconsider lockers, not close the pantry.
• remove the lower shelf: She likes the lower shelf and does not propose removing it.
• stop tracking shortages: Evening inventory stays in her plan either way.