Read the following message.
Hi Erin,
Could you pick up a library book for me when you go downtown tomorrow? The book I reserved is finally ready, but I have a bad cold and should stay home. The library will return it to the shelf if nobody collects it soon.
I called the library to ask whether a friend could collect it. They said yes, as long as you show the message they sent me and give my full name at the service desk. I will forward the message to your phone. You do not need my library card.
Please make sure you go to the River Street branch. I usually use the Hillview branch, so it would be easy to head there without thinking. This reservation was sent downtown because River Street had the only available copy.
The book is large and has a paper cover. Rain is expected, so could you bring the reusable shopping bag that I left at your apartment? It will keep the book dry and make it easier to carry.
If this adds too much to your errands, do not worry. I can ask the library to hold the book a little longer. I thought I would ask because you said you were already visiting the market across the street.
Thanks,
Jordan
Using the drop-down menu (▾), choose the best option according to the information given in the message.
2.At the service desk, Erin must show
3.The message warns that Erin could easily go to the wrong branch and explains
4.The reservation was sent downtown since
5.About the shopping bag, Jordan says
6.According to Jordan, Erin has mentioned
Here is a response to the message. Complete the response by filling in the blanks. Select the best choice for each blank from the drop-down menu (▾).
I can collect it for you. Since I will already be across the street, the library visit 7. Please forward the library message, because I need to 8. at the desk along with your name.
Thanks for warning me about the branch. I might have gone to Hillview because 9. I will go to River Street instead.
I still have your reusable bag. I will take it so the paper cover 10. and the large book is easier to carry. You do not need to ask for a longer hold. For now, your best job is to 11.
Erin
AI explanationShows the answer. Tap to open.
Correct Answer: he is ill and the book cannot wait indefinitely
Why this is correct: Jordan has a bad cold and must stay home. But the library will put his reserved book back on the shelf if nobody collects it soon. This is why he asks Erin for help.
Passage Reference: The book I reserved is finally ready, but I have a bad cold and should stay home. The library will return it to the shelf if nobody collects it soon.
Tips: For a question about why someone is writing, join the writer's problem with what will happen if nothing is done.
Why the other options are wrong:
- he has lost his library card downtown: Jordan says Erin does not need his card, not that it is lost.
- he wants Erin to choose a different book: A specific reserved book is ready for collection.
- he is moving his account to another branch: The downtown branch has the available copy, but Jordan does not change his account.
Correct Answer: the library's message to Jordan
Passage Reference: They said yes, as long as you show the message they sent me and give my full name at the service desk.
Why this is correct: Library staff approved pickup by a friend if Erin presents the notification Jordan received.
Tips: Find where the writer explains what staff said when he called. Read the conditions they set for a friend.
Why the other options are wrong:
- the reusable shopping bag: The bag protects the book. It does not give permission to collect it.
- Jordan's library card: The next sentence clearly says Erin does not need the card.
- a receipt from the market: The market explains Erin's route but supplies no proof for the library.
Correct Answer: Jordan normally visits the Hillview branch
Passage Reference: I usually use the Hillview branch, so it would be easy to head there without thinking.
Why this is correct: Habit could lead Erin toward Jordan's usual library rather than the branch holding this book.
Tips: Identify the old habit that could compete with the new instruction.
Why the other options are wrong:
- Erin has never travelled downtown: She already plans to visit the downtown market.
- the downtown branch has moved: No library move is mentioned.
- the street name is missing from the message: Jordan clearly names River Street in his email.
Correct Answer: River Street had an available copy
Passage Reference: This reservation was sent downtown because River Street had the only available copy.
Why this is correct: The reservation went to that branch because the requested book was available there.
Tips: Look for where Jordan writes about the reservation. Test each option against his words there.
Why the other options are wrong:
- Jordan wanted to visit the market: Erin plans to visit the market, while Jordan is staying home with a cold.
- Erin requested a downtown pickup: Jordan reserved the book. Erin is only helping to collect it.
- Hillview was closed for the rain: Rain matters only for carrying the book, and no branch closure is described.
Correct Answer: it can protect the book and help carry it
Passage Reference: It will keep the book dry and make it easier to carry.
Why this is correct: The bag shields the paper cover from rain and supports the large book.
Tips: Find where Jordan asks Erin to bring the bag. Read the reason he gives right after.
Why the other options are wrong:
- it can be exchanged for a smaller book: The reserved title is fixed, and no exchange is proposed.
- it can prove that Erin knows Jordan: The forwarded message and Jordan's name provide collection details, not the bag.
- it can keep Jordan's library card hidden: Erin does not need to bring his card at all.
Correct Answer: she plans to visit a nearby market
Passage Reference: I thought I would ask because you said you were already visiting the market across the street.
Why this is correct: The library is across from a place already on Erin's route, so the extra stop may be easy.
Tips: Connect Erin's existing destination with the library's location.
Why the other options are wrong:
- she has already read the reserved book: Nothing is said about Erin reading this title.
- she needs to return Jordan's bag: The bag is useful for carrying the book, but Jordan's reason for asking is her nearby errand.
- she works at the River Street library: Jordan says she is visiting the market, not working at the library.
Correct Answer: does not add much to my errands
Passage Reference: you said you were already visiting the market across the street.
Why this is correct: Erin is already visiting the market across from the library, so the pickup is a small addition.
Tips: Ask where Erin will already be going tomorrow. Then think about how far the library is from that place.
Why the other options are wrong:
- will take me away from downtown: Both the market and River Street branch are downtown.
- requires your library card: Jordan clearly says the card is not needed.
- will replace my market trip: Erin can visit both nearby places. One does not replace the other.
Correct Answer: show it to the library staff
Passage Reference: as long as you show the message they sent me and give my full name at the service desk.
Why this is correct: The forwarded notification is the proof Erin must present to collect Jordan's reservation.
Tips: Match the forwarded item to the place where Jordan says it must be shown.
Why the other options are wrong:
- send it to the market: The market has no role in releasing the library book.
- use it as a shopping list: The message concerns the reservation, not groceries.
- leave it inside the book: Erin must show it before receiving the book.
Correct Answer: you usually use that branch
Passage Reference: I usually use the Hillview branch, so it would be easy to head there without thinking.
Why this is correct: Erin recognizes that Jordan's normal library habit could have sent her to Hillview.
Tips: Use the reason Jordan gave for the possible mistake.
Why the other options are wrong:
- the market is beside it: The market is across from River Street, not given as a reason to visit Hillview.
- River Street has no books: River Street has the available copy Erin needs.
- the library message names it: The email identifies River Street as the correct branch, not Hillview.
Correct Answer: stays dry if it rains
Passage Reference: Rain is expected, so could you bring the reusable shopping bag that I left at your apartment?
Why this is correct: Erin will use the bag to protect the paper-covered book from expected rain.
Tips: Connect the expected weather with the protection the bag provides.
Why the other options are wrong:
- can be removed at the desk: The cover stays with the book, and no removal is requested.
- will identify the correct branch: The bag does not contain branch information.
- does not make the bag heavy: The message says the bag helps carrying but does not claim the book becomes lighter.
Correct Answer: rest at home and recover
Passage Reference: I have a bad cold and should stay home.
Why this is correct: Erin takes care of the errand so Jordan can follow his own advice to stay home with a cold.
Tips: Use Jordan's health condition to infer the kind response from his friend.
Why the other options are wrong:
- bring me your library card: Erin can pick up the book without Jordan's card.
- walk to the downtown market: Erin, not Jordan, is making the downtown trip.
- find another copy at Hillview: The available copy is at River Street and Erin will collect it.
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