Read the following email message about the diagram on the left. Complete the email by filling in the blanks. Select the best choice for each blank from the drop-down menu (▾).
From: Jerry Novak
Date: November 18
Subject: Two season passes
Hello,
My son Billy and I would like to buy season passes before your sale ends this month. I finish work at four every weekday, so the Night pass suits me well, and it even includes 2..
Billy has skied with me for years. This winter, he wants to learn to snowboard, so he will need the 3.. He has talked about it for weeks. The flyer says that this pass costs 4. for the whole season, which seems fair to me. I also looked at the Family pass, but it will not work for us. According to the flyer, Billy could use his own pass 5. once we have bought it.
Could I pay for both passes at the ticket office this Saturday?
Thank you,
Jerry Novak
Using the drop-down menu (▾), choose the best option.
The Family pass will not work for Billy because it 7.
Jerry will most likely 8.
AI explanationShows the answer. Tap to open.
Correct Answer: Dana Holt
Why this is correct: Jerry wants to buy two season passes. The small print says passes are sold by Dana Holt at the ticket office.
Tips: First find what the writer wants to do. Then check the small print for the person who handles it.
Why the other options are wrong:
- Marc Dubois: Marc Dubois takes lesson bookings, and Jerry is not booking a lesson.
- Kim Sato: Kim Sato handles rentals, but Jerry is asking about passes.
- Omar Price: Omar Price deals with lost passes, and Jerry has not lost a pass.
Correct Answer: a free locker in the lodge
Why this is correct: The Night card lists a free locker in the lodge. Jerry chose the Night pass because he skis after work.
Tips: The sentence names one pass. Read only that card to see what it includes.
Why the other options are wrong:
- one free guest ticket: The free guest ticket comes with the Full pass, not the Night pass.
- one youth group lesson: The youth group lesson is part of the Family pass, not the Night pass.
- snowboarding: The Night card says skiing only, so it does not include snowboarding.
Correct Answer: Full pass
Why this is correct: Billy wants to snowboard. The Full card is the only pass that lists skiing and snowboarding.
Tips: Look for the activity the person wants. Then find the one card that allows it.
Why the other options are wrong:
- Night pass: The Night card says skiing only, so Billy could not snowboard with it.
- Family pass: The Family card also says skiing only, so it does not allow snowboarding.
- day ticket: The small print says day tickets cover skiing only, not snowboarding.
Correct Answer: $649
Why this is correct: The Full card ends with its price. It costs $649 per season.
Tips: When a sentence talks about the pass you chose, stay on that same card for every detail.
Why the other options are wrong:
- $289: $289 is the season price of the Night pass, not the Full pass.
- $1,290: $1,290 is the price of the Family pass for the season.
- $79: $79 is the price of one day ticket, not a season pass.
Correct Answer: every day, 9 a.m. to 9 p.m.
Why this is correct: Billy's pass is the Full pass. The Full card says it works every day, from 9 a.m. to 9 p.m.
Tips: Several times appear on the flyer. Make sure the time belongs to the right pass.
Why the other options are wrong:
- only on weekday evenings: The Full pass works every day. Only the Night pass is limited to weekday evenings.
- only on weekends and holidays: The Full pass is not limited to weekends. The Family pass has those days.
- only from 8 a.m. to 5 p.m.: 8 a.m. to 5 p.m. are the ticket office hours. The Full pass runs until 9 p.m.
Correct Answer: buy season passes for Billy and himself
Why this is correct: Jerry says in his first sentence that he and Billy want passes. At the end, he asks how to pay for both.
Tips: The first sentence and the last question often show why someone is writing.
Why the other options are wrong:
- book a snowboard lesson for Billy: Billy wants to snowboard, but Jerry does not ask to book any lesson.
- report that he lost his pass: Jerry does not have a pass yet. He wants to buy new ones.
- ask for a job at the ticket office: Jerry already works on weekdays. He only asks about paying for passes.
Correct Answer: covers skiing only
Why this is correct: Billy wants to learn to snowboard. The Family card says skiing only, so it cannot give him what he wants.
Tips: The email does not give the reason. Join what Billy wants with what the card allows.
Why the other options are wrong:
- runs only on weekday evenings: The Family pass works on weekends and holidays. Weekday evenings belong to the Night pass.
- costs $79 for the season: The Family pass costs $1,290 per season. $79 is one day ticket.
- has no lesson included: The Family card says one youth group lesson is included.
Correct Answer: go to the ticket office to pay for two passes
Why this is correct: Jerry ends by asking to pay for both passes at the ticket office on Saturday. That is his next step.
Tips: A question at the end of an email often shows what the writer will do next.
Why the other options are wrong:
- buy the Family pass online tonight: Jerry says the Family pass will not work for them, so he will not buy it.
- wait until next winter to buy passes: Jerry wants to buy before the sale ends this month, not next winter.
- book a skiing lesson for Billy: Jerry does not mention any lesson at the end. He asks about paying for passes.
The rest of this explanation is for members. Sign in free to read why the other options are wrong, key words and tips.
Sign in to read the full explanation