Read the following email message about the diagram on the left. Complete the email by filling in the blanks. Select the best choice for each blank from the drop-down menu (▾).
From: Paul
Date: October 14
Subject: Ordering the 1.
Hi Janice,
My office laptop crashed last week. IT saved my important files, but I need a replacement quickly. I am not very confident about technology, and I visit client sites twice a week, so I want the lightest model on the shortlist.
It costs 2., and our manager has already approved that price for everyone on our team. It is not the fastest laptop, but I mostly write reports and emails. Like the Onyx, it comes with 3., and I checked that twice. The screen is small, but that is fine. Its battery lasts up to 4., so I can work a whole day at a client site without a charger. That was my biggest worry. Best of all, according to the note under the list, this laptop also qualifies for 5..
You know much more about laptops than I do. Could you look over my choice before I send the order on Thursday?
Thanks,
Paul
Using the drop-down menu (▾), choose the best option.
Choosing the Onyx instead would give Paul 7.
If Janice agrees, Paul will probably 8.
AI explanationShows the answer. Tap to open.
Correct Answer: Vesta
Why this is correct: Paul wants the lightest model. The Vesta weighs 1.3 kg, which is less than the other two laptops.
Tips: Words like lightest mean you must compare the same detail in every row.
Why the other options are wrong:
- Onyx: The Onyx weighs 2.2 kg. It is the heaviest laptop on the list.
- Lumen: The Lumen weighs 1.8 kg, so it is not the lightest model.
- Orion: The note under the list says the Orion is no longer sold.
Correct Answer: $520
Why this is correct: Paul chose the Vesta, the lightest laptop. The Vesta row gives its price as $520.
Tips: Match the price to the row of the laptop the email is about.
Why the other options are wrong:
- $700: $700 is the price of the Onyx, not the laptop Paul chose.
- $300: $300 is the price of the Lumen, the cheapest laptop.
- $240: $240 is the cost of adding Pro OS to the Lumen. It is not a laptop price.
Correct Answer: Pro OS installed
Why this is correct: The Vesta and the Onyx both have Pro OS installed. That is why Paul says like the Onyx.
Tips: When you see like the Onyx, the answer must be true for both laptops.
Why the other options are wrong:
- high performance: Only the Onyx has high performance. The Vesta has standard performance.
- a 13-inch screen: The Vesta has a 13-inch screen, but the Onyx has a 15-inch screen.
- no operating system: No operating system is the Lumen. Both the Vesta and the Onyx have Pro OS.
Correct Answer: 12 hours
Why this is correct: The Vesta row says the battery lasts up to 12 hours. That is enough for a full day away.
Tips: Numbers with hours can mean different things. Check what the hours are for.
Why the other options are wrong:
- 8 hours: A battery of up to 8 hours belongs to the Onyx, not the Vesta.
- 6 hours: Up to 6 hours is the battery of the Lumen.
- 2 hours: The note says IT setup takes about 2 hours. It is not about the battery.
Correct Answer: free IT setup
Why this is correct: The note under the list says IT setup is free for laptops with Pro OS installed. The Vesta has Pro OS.
Tips: The small print often adds a rule. Check which laptops the rule is for.
Why the other options are wrong:
- a separate setup appointment: A separate appointment is needed only when Pro OS is added to the Lumen.
- a 3-year warranty: The 3-year warranty is for the Onyx. The Vesta has a 2-year warranty.
- Pro OS for $240: Paying $240 for Pro OS is only for the Lumen. The Vesta already has it.
Correct Answer: ask Janice to check a laptop choice before ordering
Why this is correct: Paul explains the chosen laptop and asks Janice to look over it before the order goes in.
Tips: The request at the end of an email often shows the main purpose.
Why the other options are wrong:
- ask Janice to repair the crashed laptop: IT already saved the files. Paul wants a new laptop, not a repair.
- invite Janice to visit a client site: Paul visits client sites, but Paul never invites Janice.
- complain to Janice about the IT team: Paul says IT saved the important files. There is no complaint.
Correct Answer: a longer warranty
Why this is correct: The Onyx has a 3-year warranty. The Vesta has only a 2-year warranty.
Tips: Compare the two rows one detail at a time.
Why the other options are wrong:
- a lighter laptop: The Onyx weighs 2.2 kg, which is heavier than the Vesta.
- a longer battery life: The Onyx battery lasts up to 8 hours, but the Vesta lasts up to 12.
- a lower price: The Onyx costs $700, which is more than the Vesta.
Correct Answer: send the laptop order on Thursday
Why this is correct: Paul asks Janice to check before the order goes in on Thursday. If Janice agrees, Paul will send it.
Tips: To guess the next step, look for a plan and a day in the email.
Why the other options are wrong:
- book a separate setup appointment: A separate appointment is only for the Lumen with added Pro OS. The Vesta gets free setup.
- buy a spare charger for client visits: Paul says the battery lasts a whole day without a charger.
- ask IT to recover the lost files: IT has already saved Paul's important files.
The rest of this explanation is for members. Sign in free to read why the other options are wrong, key words and tips.
Sign in to read the full explanation