Tips: When the Subject line is blank, read the whole email first. Then check each choice against the rules in the note.

Why the other options are wrong:

• On-Site Cutting: On-Site Cutting counts as noisy work. The crew arrives after 2:00 p.m. on Saturday, and holidays allow no noisy work.
• Standard Pieces: Standard pieces are only for rooms that match stock sizes exactly. Omar says his doorway is uneven.
• Saturday Permit Work: Saturday permit work ends at 2:00 p.m. The crew only arrives at 3:00 p.m., so it cannot be the plan.

Correct Answer: after Saturday permit work ends

Why this is correct: The note says Saturday permit work runs from 10:00 a.m. to 2:00 p.m. The crew arrives at 3:00 p.m., which is later than 2:00 p.m.

Tips: Put the times in order on a line: 10:00, 2:00, 3:00 and 6:00. Then see where the arrival time sits.

Why the other options are wrong:

• before Saturday permit work begins: Saturday permit work begins at 10:00 a.m. The crew comes at 3:00 p.m., which is much later.
• within the Saturday permit work hours: The permit hours end at 2:00 p.m. So 3:00 p.m. is outside them.
• after quiet work ends for the day: Quiet work is allowed until 6:00 p.m. every day. At 3:00 p.m. quiet work is still allowed.

Correct Answer: cannot be changed after delivery

Why this is correct: The Standard Pieces row says the pieces cannot be changed after delivery. An uneven doorway needs pieces that can be adjusted, so this is a real problem.

Tips: Look only at the row the sentence names. Other rows often hold facts that sound right but belong elsewhere.

Why the other options are wrong:

• go back to the workshop if they are wrong: Going back to the workshop is a rule for Workshop-Cut Pieces. Standard pieces are never cut at all.
• need a powered saw in the unit: The powered saw belongs to On-Site Cutting. The Standard Pieces row says no cutting at any stage.
• need a trial fit and a recut on the spot: The trial fit and recut are part of On-Site Cutting. Standard pieces cannot be changed.

Correct Answer: I must approve the final measurements

Why this is correct: Omar is choosing Workshop-Cut Pieces. That row says the resident approves the final measurements before cutting. Omar is the resident, so he must do this first.

Tips: First decide which method the writer chose. Then read the rules in that row only.

Why the other options are wrong:

• I must give the neighbours 24 hours' notice: Notice is only needed before noisy work. Workshop pieces need only quiet work in the unit.
• I must display the permit on the door: The permit is for Saturday noisy work. Omar also says it is already on the door.
• your crew must do a trial fit in my unit: The trial fit and recut on the spot belong to On-Site Cutting, not to the workshop method.

Correct Answer: it will go back to the workshop for recutting

Why this is correct: The Workshop-Cut Pieces row says wrong pieces go back to the workshop for recutting. Also, Monday is a holiday, so no noisy cutting may happen in the unit.

Tips: Check two things: the rule for the chosen method, and the rule for the day in the sentence.

Why the other options are wrong:

• your crew can recut it in my unit that day: Recutting in the unit is noisy work, and the note allows no noisy work on holidays.
• it has to stay as it is because it cannot be changed: Pieces that cannot be changed are Standard Pieces. Omar is not using that method.
• your crew can cut it before 2:00 p.m. with the permit: The 2:00 p.m. permit time is only for Saturdays. Monday is a holiday with no noisy work.

Correct Answer: explain which method fits the long weekend and confirm a visit

Why this is correct: Omar explains why only one method works on the days the crew can come. At the end, he asks Priya to confirm the Saturday visit.

Tips: For the main purpose, join the reason at the start with the request at the end.

Why the other options are wrong:

• ask Priya to move the whole job to a weekday: Omar plans the work for Saturday and Monday. He never asks for a weekday.
• complain that the building's noise rules are unfair: Omar says he would rather wait than break the rules. He does not complain about them.
• ask Priya for a lower price on the standard pieces: Omar says the standard pieces are cheapest, but they do not suit his doorway. He does not ask about price.

Correct Answer: the permit was displayed and the neighbours had 24 hours' notice

Why this is correct: At 10:00 a.m. on Saturday, noisy work needs a displayed permit. The note also says neighbours need 24 hours' notice, and a permit does not replace notice. So both are needed.

Tips: A note can hold two rules for the same thing. Read to the end of the note before you choose.

Why the other options are wrong:

• the permit was displayed, even with no notice to the neighbours: The note says a permit does not replace notice. The neighbours still need 24 hours' notice.
• Omar had approved the final measurements first: Approving measurements is a rule for Workshop-Cut Pieces. It is not a rule for using a saw in the unit.
• his rooms matched the stock sizes exactly: Matching stock sizes is a rule for Standard Pieces. The saw is used for On-Site Cutting.

Correct Answer: patient and careful to follow the building rules

Why this is correct: Omar reads the notice again and checks each day against it. He says he would rather wait longer than break the rules.

Tips: For attitude, look for words like rather. They show what matters most to the writer.

Why the other options are wrong:

• in a hurry to finish no matter what the rules say: Omar puts the rules first. He says he would rather wait longer than break them.
• annoyed that Priya's crew cannot come earlier: Omar thanks Priya warmly and simply plans around the 3:00 p.m. arrival.
• unsure whether he wants a new floor at all: Omar has already chosen a method and a fitting day. He clearly wants the new floor.