Read the following email message about the diagram on the left. Complete the email by filling in the blanks. Select the best choice for each blank from the drop-down menu (▾).
From: Owen
Date: March 9
Subject: Help with Leo next week
Hi Mira,
My usual sitter is away from Tuesday, and my hospital shifts start at 6 a.m., so I have been reading the childcare guide.
Harbour Hub would be easy with the bus stop outside, but it does not open until 1.. North Care will not work either, because Leo is four and it takes older children. So I have chosen the Shift Centre, which needs 2. uploaded the day before we arrive. I will sort that out on Monday.
The drive from there to the hospital takes 3., so I can drop Leo off early and still start on time.
Could you pick Leo up on Wednesday? My shift ends at 8 p.m. that day. The guide asks you to call the centre 4. before you come. I will pack Leo's lunch every morning. You will also need to bring 5., since the pickup is after 6 p.m.
Thanks,
Owen
Using the drop-down menu (▾), choose the best option.
Compared with Harbour Hub, the Shift Centre is 7.
Owen asks Mira to 8.
AI explanationShows the answer. Tap to open.
Correct Answer: 6:30 a.m.
Why this is correct: Owen starts work at 6 a.m. The Harbour Hub row says it opens at 6:30 a.m., which is too late for Owen.
Tips: An hours line has two times. Check which one is the opening time.
Why the other options are wrong:
- 5:30 a.m.: 5:30 a.m. is when the Shift Centre opens, not Harbour Hub.
- 8 a.m.: 8 a.m. is the opening time of North Care, not Harbour Hub.
- 6 p.m.: 6 p.m. is when Harbour Hub closes in the evening. It is not the opening time.
Correct Answer: an employer referral
Why this is correct: The Shift Centre row says an employer referral is needed. The referral is uploaded the day before.
Tips: Read the whole row. Some things are needed before you arrive, and some on the day.
Why the other options are wrong:
- a registration form: The registration form is filled in at the door of Harbour Hub, not the Shift Centre.
- a membership card: A membership card is shown at the gate of North Care. The Shift Centre does not ask for one.
- a health card: The health card is shown on the first visit. It is not uploaded the day before.
Correct Answer: 20 minutes
Why this is correct: Owen chose the Shift Centre. Its row says it is 20 minutes to the hospital by car.
Tips: Check which centre the word there points back to. Then read that row.
Why the other options are wrong:
- 15 minutes: 15 minutes is the drive from Harbour Hub, not from the Shift Centre.
- 25 minutes: 25 minutes is the drive from North Care, which Owen did not choose.
- 30 minutes: 30 minutes is how early you call before a late pickup. It is not a travel time.
Correct Answer: 30 minutes
Why this is correct: Mira will pick Leo up after 8 p.m. The small print says to call 30 minutes ahead for pickups after 6 p.m.
Tips: Rules for everyone are often in the small print at the bottom.
Why the other options are wrong:
- 15 minutes: 15 minutes is the drive from Harbour Hub. It has nothing to do with calling.
- 20 minutes: 20 minutes is the drive from the Shift Centre to the hospital.
- 25 minutes: 25 minutes is the drive from North Care to the hospital.
Correct Answer: photo ID
Why this is correct: The small print says pickups after 6 p.m. need photo ID. Owen's shift ends at 8 p.m., so Mira comes late.
Tips: When the email gives a time, look for a rule in the small print that uses that time.
Why the other options are wrong:
- a health card: The health card is for the child's first visit to the Shift Centre. It is not a pickup rule.
- a membership card: A membership card is only for North Care. Leo is going to the Shift Centre.
- a packed lunch: Every child needs a packed lunch, but Owen will pack it every morning.
Correct Answer: explain a childcare plan and ask Mira for help
Why this is correct: Owen first explains the choice of the Shift Centre. Then Owen asks Mira to pick Leo up on Wednesday.
Tips: The purpose covers the whole email, not just one sentence.
Why the other options are wrong:
- ask Mira to look after Leo all next week: Owen finds a childcare centre for Leo. Owen asks Mira for one pickup only.
- complain that Harbour Hub opens too late: Owen gives this as one reason for the choice. Owen is not complaining about it.
- ask Mira which centre Leo should attend: Owen has already chosen the Shift Centre. Owen does not ask Mira to choose.
Correct Answer: a longer trip to the hospital but open earlier
Why this is correct: The Shift Centre is 20 minutes away and opens at 5:30 a.m. Harbour Hub is 15 minutes away and opens at 6:30 a.m.
Tips: To compare two places, read the same line in both rows.
Why the other options are wrong:
- a shorter trip to the hospital and open earlier: The trip from Harbour Hub takes only 15 minutes, so the Shift Centre trip is not shorter.
- a shorter trip to the hospital but open later: The Shift Centre trip takes 20 minutes, and it opens before Harbour Hub.
- a longer trip to the hospital and open later: The trip is longer, but the Shift Centre opens at 5:30 a.m., before Harbour Hub.
Correct Answer: collect Leo from the centre on Wednesday
Why this is correct: Owen asks Mira to pick Leo up on Wednesday. Owen works late that day.
Tips: A request often comes as a question near the end of the email.
Why the other options are wrong:
- drive Leo to the centre on Wednesday morning: Owen asks for help with the pickup, not the morning drop-off.
- call Harbour Hub about an earlier opening: Owen has already ruled out Harbour Hub. Owen does not ask Mira to call it.
- find a new sitter for Leo: Owen has already found care at the Shift Centre. Owen does not ask for a sitter.
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