Read the following email message about the diagram on the left. Complete the email by filling in the blanks. Select the best choice for each blank from the drop-down menu (▾).
From: Luis
Date: June 7
Subject: Boiled water for 1.
Hi Ana,
A boil water notice went up in our lobby today, so I made a plan for us. Please use the bottle I left by the bathroom sink until this is over. The good news is that plain tap water is still fine for 2., so your towels can go in tonight.
I will take care of the drinking water. Each pot needs a rolling boil for 3., and then I will let it cool before it goes in the fridge. Please empty the ice trays too. The notice says we need boiled water for 4. as well.
I read the whole notice twice. The town posts a new update on its website every day at 5., so could you check it on your coffee break?
Thanks,
Luis
Using the drop-down menu (▾), choose the best option.
If Ana has a question at lunch, she can phone the town office because it 7.
Luis's attitude toward the advisory is best described as 8.
AI explanationShows the answer. Tap to open.
Correct Answer: brushing teeth
Why this is correct: Luis asks Ana to use the bottle by the bathroom sink. The guide says to use boiled or bottled water for brushing teeth.
Tips: A subject line often names the main topic. Use the email and the diagram to fill it in.
Why the other options are wrong:
- flushing toilets: Flushing toilets is in the Tap Water Is Fine row. You do not need boiled water for it.
- washing floors: Washing floors is in the Tap Water Is Fine row, so plain tap water is fine.
- showers: The guide says adults can use tap water for showers, so boiled water is not needed.
Correct Answer: laundry
Why this is correct: Luis says plain tap water is still fine here. The Tap Water Is Fine row lists laundry first. That is why Ana can wash her towels.
Tips: Look for a word in the email, like towels, that points to one item in the diagram.
Why the other options are wrong:
- making ice cubes: Ice cubes need boiled or bottled water. Plain tap water is not safe for them.
- washing vegetables: Fruit and vegetables must be washed with boiled or bottled water, not tap water.
- cooking: Cooking is in the boiled or bottled water row, so tap water is not fine for it.
Correct Answer: one full minute
Why this is correct: The Boiling at Home row says to keep a rolling boil for one full minute. Luis follows this rule for each pot.
Tips: When a diagram has several times, check what each time is for.
Why the other options are wrong:
- 30 minutes: 30 minutes is how long the water cools before you store it, not how long it boils.
- three days: Three days is how long you can keep boiled water in the fridge.
- two weeks: Two weeks is how long the advisory may last. It is not a boiling time.
Correct Answer: making ice cubes
Why this is correct: Luis asks Ana to empty the ice trays. The guide lists making ice cubes under boiled or bottled water.
Tips: Words just before a blank, like ice trays, often tell you which item to find.
Why the other options are wrong:
- flushing toilets: Toilets can use plain tap water, so this does not need boiled water.
- washing floors: Floors can be washed with plain tap water, as the Tap Water Is Fine row says.
- laundry: Laundry is fine with tap water. Luis even says Ana's towels can go in tonight.
Correct Answer: 9:00 a.m.
Why this is correct: The News and Help row says there is a new update every day at 9:00 a.m. Luis wants Ana to read it on her break.
Tips: Read the words next to a time. They tell you what happens at that time.
Why the other options are wrong:
- 10:00 a.m.: 10:00 a.m. is when free bottled water starts at the arena. It is not the update time.
- 8:30 a.m.: 8:30 a.m. is when the town office starts taking calls, not when updates come out.
- 4:30 p.m.: 4:30 p.m. is when the town office stops taking calls. Updates come out in the morning.
Correct Answer: share a plan for safe water at home
Why this is correct: Luis says he made a plan for them. Then he explains each step for drinking water, laundry and ice.
Tips: The main purpose is often in the first lines. Check that the rest of the email supports it.
Why the other options are wrong:
- ask Ana to buy bottled water: Luis never asks Ana to buy water. He will boil the drinking water himself.
- complain about the town notice: Luis does not say anything bad about the notice. He even read it twice.
- cancel Ana's laundry plans: Luis says the opposite. Ana's towels can still go in tonight.
Correct Answer: is open until 4:30 p.m.
Why this is correct: The footer says to call the town office from 8:30 a.m. to 4:30 p.m. Lunch is inside those hours, so Ana can call then.
Tips: To check a plan, compare the time in the plan with the hours in the diagram.
Why the other options are wrong:
- closes at 9:00 a.m.: 9:00 a.m. is the time of the daily update. The office stays open much later.
- closes at 10:00 a.m.: 10:00 a.m. is when free water starts at the arena. The office does not close then.
- opens at 4:30 p.m.: The office opens at 8:30 a.m. It closes at 4:30 p.m., not opens.
Correct Answer: calm and well prepared
Why this is correct: Luis does not panic. He boils the water, leaves a bottle out, and gives Ana clear steps to follow.
Tips: Actions can show feelings. A writer who plans each step is usually calm.
Why the other options are wrong:
- afraid of getting sick: Luis never says he is scared. He calmly takes simple steps to stay safe.
- annoyed with Ana: Luis is friendly to Ana and only asks for small, polite favours.
- sure it will end tomorrow: Luis asks Ana to check the daily update, so he does not know when it will end.
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