Read the following article from a website.
Winnipeg city council is weighing a bylaw that would cap the fees food delivery apps charge restaurants at fifteen percent of each order. Some apps now keep close to thirty cents of every dollar a customer spends. The rule would apply only to orders placed inside city limits. The idea came from a group of small restaurant owners who brought their monthly statements to city hall. A committee will hold a final hearing next month, and council expects to vote in the spring.
Hoang Phan, who owns a twenty-seat noodle restaurant on the city’s west side, says the current fees are hard to defend. “On a busy Friday night, the app makes more from a bowl of soup than I do,” Phan said. “I pay the rent, the staff and the cook. The app pays for none of that, and still it takes the biggest share.” He wants the cap to start this year.
Renata Okafor, who speaks for one of the large delivery platforms, says a strict cap would have costs of its own. “Long drives in winter cost us far more than short trips downtown,” she said. “With a cap that tight, we would have to stop serving the areas where orders are few and far apart.” Okafor said her company could accept a rule that every fee be listed on the receipt. Mateus Pinheiro, who organizes delivery couriers, fears that drivers will pay for any cap. “When the platforms lose money, they take it from us,” Pinheiro said. “Last year our pay per trip fell by a fifth after one promotion.” He will back the cap only if the bylaw also guarantees couriers a minimum payment for every delivery.
Brigitta Paulsen, a consumer advocate, says she wants the savings to reach the people who order the food. “Most customers have no idea they pay two dollars more for the same burger on an app,” Paulsen said. “If the cap passes, I want proof that menu prices actually come down. Otherwise the city has simply moved money from one business to another.”
Using the drop-down menu (▾), choose the best option according to the information given on the website.
Mateus Pinheiro’s concerns would likely be supported by 2..
The reporter presents the proposal as 3..
Brigitta Paulsen would likely say that a cap with no drop in menu prices 4..
The readers this article is most likely written for are 5..
The following is a comment by a visitor to the website page. Complete the comment by choosing the best option to fill in each blank.
AI explanationShows the answer. Tap to open.
Correct Answer: a proposed limit on what delivery apps charge restaurants
Why this is correct: Council is weighing a bylaw to cap the fees that delivery apps charge restaurants. The four speakers react to that bylaw.
Passage Reference: Winnipeg city council is weighing a bylaw that would cap the fees food delivery apps charge restaurants
Tips: For each option, ask which of Phan, Okafor, Pinheiro and Paulsen speak to it. A topic links the speakers together, while a detail sits inside one speaker’s part.
Why the other options are wrong:
- a new minimum wage for restaurant cooks: Phan mentions paying his cook, but nobody proposes a wage for cooks.
- a plan to ban food delivery in the suburbs: Okafor warns that some areas could lose service. Nobody plans a ban.
- a survey of what customers order online: The article does not describe any survey.
Correct Answer: a study finding that courier pay drops when platforms earn less
Passage Reference: When the platforms lose money, they take it from us
Why this is correct: Pinheiro fears couriers will pay for any cap. He says that when the platforms lose money, they take it from the couriers, so a study showing this would back him.
Tips: Read Pinheiro’s sentences again. For each option, ask if it would make his case stronger, or if it suits a different speaker or none.
Why the other options are wrong:
- a report that long winter drives cost platforms the most: This fits Okafor’s case against a strict cap, not Pinheiro’s concern.
- a survey finding that customers pay more when they order online: This fits Paulsen, who speaks for customers.
- records showing restaurants cover rent and staff on their own: This fits Phan’s complaint as a restaurant owner.
Correct Answer: an answer to concerns from small restaurant owners
Passage Reference: The idea came from a group of small restaurant owners who brought their monthly statements to city hall.
Why this is correct: Outside the quotes, the reporter says the idea came from small restaurant owners. They brought their monthly statements to city hall.
Tips: Look past the quotation marks to the reporter’s own lines. Which option do those lines show?
Why the other options are wrong:
- a plan the large platforms asked for: The reporter says the idea came from restaurant owners. Okafor, from a platform, argues against a strict cap.
- an unfair attack on large companies: The reporter gives no opinion and quotes a platform spokesperson in full.
- a joke that few people take seriously: Owners brought their statements to city hall, and a hearing is planned. The reporter treats it as serious.
Correct Answer: would help businesses but not the people buying the food
Passage Reference: Otherwise the city has simply moved money from one business to another.
Why this is correct: Paulsen wants proof that menu prices come down. Without that, she says, the city has just moved money from one business to another, and customers gain nothing.
Tips: Work from Paulsen’s quotes alone. Keep the option that her words lead to, and throw out anything she never says.
Why the other options are wrong:
- would be a fair deal for every customer: Paulsen says the opposite. Without lower prices, customers gain nothing.
- should also guarantee couriers a minimum payment: This is Pinheiro’s condition, not Paulsen’s.
- would force platforms to stop serving far areas: Okafor gives this warning. Paulsen does not.
Correct Answer: people who follow local city news
Passage Reference: The rule would apply only to orders placed inside city limits.
Why this is correct: This is a report on a bylaw that would apply only inside city limits, with a committee hearing next month. That is news for people who follow their city council.
Tips: Think about the whole article. For each option, ask whether those readers would find this story written for them.
Why the other options are wrong:
- drivers studying for a courier licence: Couriers are quoted, but the article gives no advice about getting a licence.
- investors in large food companies: It reports a city rule and gives no business figures for investors.
- cooks looking for new recipes to try: Food is mentioned, but the article has no recipes.
Correct Answer: fifteen percent
Passage Reference: cap the fees food delivery apps charge restaurants at fifteen percent of each order
Why this is correct: The bylaw would cap the fees apps charge restaurants at fifteen percent of each order.
Tips: Two shares of an order appear in the article. One is what apps take now, and the other is the planned limit.
Why the other options are wrong:
- twelve percent: The cap in the article is a little higher than this.
- eighteen percent: The cap in the article is a little lower than this.
- twenty-five percent: This is not in the article. The cap is much lower.
Correct Answer: every fee on the receipt
Passage Reference: Okafor said her company could accept a rule that every fee be listed on the receipt.
Why this is correct: Okafor said her company could accept a rule that every fee be listed on the receipt.
Tips: The commenter means the platform spokesperson. Find the one rule she says her company could live with.
Why the other options are wrong:
- every charge on the invoice: Okafor names the receipt, not an invoice.
- every fee on the website: Websites are not mentioned in the article.
- every tip on the bill: Tips are not mentioned in the article.
Correct Answer: thirty cents
Passage Reference: Some apps now keep close to thirty cents of every dollar a customer spends.
Why this is correct: The article says some apps now keep close to thirty cents of every dollar a customer spends.
Tips: This blank is a share of each dollar, not a share of each order. Find the sentence that describes what the apps take today.
Why the other options are wrong:
- twenty cents: Twenty cents is less than the share the article gives, which is close to thirty cents.
- forty cents: The article does not say apps keep forty cents. The figure is close to thirty.
- fifty cents: Half of every dollar is far more than the article describes.
Correct Answer: two dollars
Passage Reference: Most customers have no idea they pay two dollars more for the same burger on an app
Why this is correct: Paulsen says most customers do not know they pay two dollars more for the same burger on an app.
Tips: The commenter means the consumer advocate. Find her example of one item and how much extra it costs.
Why the other options are wrong:
- one dollar: Paulsen gives a bigger amount than this.
- three dollars: Paulsen gives a smaller amount than this.
- four dollars: Paulsen gives a smaller amount than this.
Correct Answer: spring
Passage Reference: council expects to vote in the spring
Why this is correct: The committee holds a hearing next month, and council expects to vote in the spring.
Tips: This blank needs a season. Check which season goes with the council vote, and which one belongs to a different point.
Why the other options are wrong:
- summer: Summer is not mentioned in the article.
- fall: Fall is not mentioned in the article.
- winter: Winter comes up only in Okafor’s point about long drives. It is not when council votes.
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