Passage Reference: One global responsibility is labelled blueprinting. Blueprinting a meeting involves creating an agenda and clarifying rules for the meeting.

Tips: Listen for tasks that happen before the meeting. These usually belong to planning roles like blueprinting.

Why the other options are wrong:

• Pro-integration: This happens during the meeting, not before. This is a context shift trap.
• Focusing: Focusing is about keeping discussion on track, not planning the agenda. This is a partial truth trap.

Key Vocabulary:

• agenda = meeting plan
• clarifying = making clear

Question Focus: Matching task to Pro-integration

Passage Reference: For this, the facilitator must listen carefully to what the participants are saying then clarify any unfamiliar terms or phrases spoken by the participant. He or she then summarises what was said to ensure everybody at the meeting both fully understands and is fully understood.

Why this is correct: The answer is Pro-integration because the speaker says the facilitator must clarify any unfamiliar terms or phrases. Defining technical terms helps everyone understand each other during the meeting.

Tips: When you hear words like clarify, explain, or summarise, think about understanding, not control or planning.

Why the other options are wrong:

• Focusing: Focusing is about staying on topic, not explaining language. This is a paraphrase trap.
• Prompting: Prompting is about getting people to speak, not explaining what they say. This is a partial truth trap.

Key Vocabulary:

• clarify = explain
• unfamiliar = not known

Question Focus: Matching task to Focusing

Passage Reference: Global responsibility number three is what I term focusing. This is basically seeing that everyone keeps to the task at hand, not wandering off onto other topics. It’s all too easy for discussion in a meeting to get off track. Here, the facilitator supervises the discussion, making sure all comments are relevant to the task. Focusing also involves knowing in which direction the meeting should be going and making sure it goes there. We can compare the facilitator’s role here to that of a bus driver, steering the group where they need to go.

Why this is correct: The answer is Focusing because the facilitator makes sure discussion keeps to the task at hand. The speaker compares the facilitator to a bus driver, steering the group where they need to go.

Tips: When you hear comparisons like a bus driver or direction, think about control and focus.

Why the other options are wrong:

• Pro-integration: This is about understanding language, not direction. This is a paraphrase trap.
• Prompting: Prompting gets people talking, but does not control where the discussion goes. This is a partial truth trap.

Key Vocabulary:

• relevant = related
• steering = guiding

Question Focus: Matching task to Prompting

Passage Reference: This brings us to prompting, which is our fourth global responsibility. Not everyone at a meeting may feel confident enough to talk, and we must remember that just because they’re quiet, it doesn’t mean that they’ve got nothing to contribute. So a facilitator might prompt people, that is, ask people questions or use other activities to get members involved. The task of prompting also means making sure that participants who tend to dominate allow the quieter members a chance to speak.

Why this is correct: The answer is Prompting because the speaker says the facilitator asks people questions to get members involved. This clearly matches encouraging participation.

Tips: Listen for words about quiet people, confidence, or asking questions. These point to prompting.

Why the other options are wrong:

• Focusing: Focusing controls topics, not people's confidence. This is a context shift trap.
• Friction management: This deals with conflict, not quiet participants. This is a partial truth trap.

Key Vocabulary:

• prompt = encourage
• dominate = control too much

Question Focus: Matching task to Friction management

Passage Reference: Friction management means handling conflicts in a positive and constructive manner. During meetings when members may have very different points of view, emotions can run high and people may begin to act negatively towards one another, getting into arguments or what have you. A good facilitator knows that this kind of negative behaviour serves no purpose at business meetings. Its defects are not constructive. So he or she then has to use his or her skills to return the group to a peaceful atmosphere and maintain that atmosphere.

Why this is correct: The answer is Friction management because the speaker explains this role is about handling conflicts and keeping a peaceful atmosphere. Maintaining harmony is exactly the goal here.

Tips: If the task mentions arguments, emotions, or harmony, listen for words like conflict or peaceful.

Why the other options are wrong:

• Prompting: Prompting is about encouraging people to speak, not solving arguments. This is a context shift trap.
• Focusing: Focusing keeps discussion on task, not emotions under control. This is a partial truth trap.

Key Vocabulary:

• conflicts = arguments
• peaceful = calm

General Tips:

• Read all tasks first and think about what type of action each one describes.
• Questions follow the order of the recording, so use the previous answer to predict the next one.
• Listen for signpost phrases like first, second, this brings us to, which signal new responsibilities.
• Focus on the main purpose of each responsibility, not just one matching word.
• Remember you hear the recording only once, so stay alert for corrections and explanations.