Meaning: "floor" means the flat level inside a building.

Wrong options:

• flor: It leaves out the "o". Write "floor". Only the exact spelling gets the mark.

Correct answer: information

Explanation: Listen for "left of the information desk". This is the help desk word you must type.

Meaning: "information" means details or help you can get at the desk.

Wrong options:

• infomation: It leaves out the "r". Check the letters: "information". A small spelling mistake loses the mark.

Correct answer: stairs

Explanation: On the recording you hear "top of the stairs". You need more than one step, so add s.

Meaning: "stairs" means a set of steps that go up or down.

Wrong options:

• staires: It adds an extra "e". The right spelling is "stairs". Every letter must be correct to get the mark.
• stair: "stair" has no "s" at the end. The speaker says "stairs", so write the "s".

Correct answer: collector

Explanation: Listen again to "antiquarian collector of". The sentence needs a person who gathers items.

Meaning: "collector" means someone who gathers and keeps items.

Wrong options:

• collecter: It has "e" where the word has "o". Write "collector". Only the exact spelling gets the mark.