Meaning: "outreach" means work to contact and help people outside the company.

Wrong options:

• outrech: It leaves out the "a". Write "outreach". Only the exact spelling gets the mark.
• out reach: The sentence needs one word, not two separate words.

Correct answer: workflow

Explanation: On the recording you hear "improving our workflow management processes". It comes after "our" and is one word for how work moves through a team.

Meaning: "workflow" means the steps and order of tasks in work.

Wrong options:

• workflwo: Two letters are in the wrong order. Write "workflow". Only the exact spelling gets the mark.
• work flow: The speaker uses one combined word, not two separate words.

Correct answer: efficiently

Explanation: Listen again to "track projects more efficiently and ensure timely". You need a word that tells how, so it ends in ly.

Meaning: "efficiently" means doing tasks quickly and with little waste.

Wrong options:

• efficienty: It leaves out the "l". Write "efficiently". Only the exact spelling gets the mark.
• efficient: "efficient" is missing the ending. The speaker says "efficiently", with "ly" at the end.

Correct answer: cohesion

Explanation: Here you hear "planning a team-building retreat to enhance cohesion within". The blank needs a word for team unity, spelled with -sion at the end.

Meaning: "cohesion" means the sense of togetherness in a group.

Wrong options:

• cohesive: "cohesive" is a close word, but it ends in "ve". The speaker says "cohesion", which ends in "on".

Correct answer: unit

Explanation: The speaker says "grow stronger as a unit". The word after "a" is a short word for a single group.

Meaning: "unit" means a single group or team working together.

Wrong options:

• unitte: It adds an extra "te". Check the letters: "unit". A small spelling mistake loses the mark.
• unity: "unity" has an extra "y" at the end. The speaker says "unit".

Correct answer: marketing

Explanation: You hear "joining the marketing department". It comes after "the" so you need a department name, a word for sales and promotion.

Meaning: "marketing" means work to promote and sell products or services.

Wrong options:

• markting: It leaves out the "e". Write "marketing". Only the exact spelling gets the mark.