Meaning: "management" means the way tasks or work are organised.

Wrong options:

• mangement: It leaves out the "a". Check the letters: "management". A small spelling mistake loses the mark.
• managements: "managements" has an extra "s" at the end. The speaker says "management", with no "s".

Correct answer: schedules

Explanation: Listen for "manage their schedules". This needs a word meaning more than one, so add s at the end.

Meaning: "schedules" means planned times or lists of events.

Wrong options:

• shedule: It leaves out the "c" and it leaves out the "s". Check the letters: "schedules". A small spelling mistake loses the mark.
• schedule: "schedule" has no "s" at the end. The speaker says "schedules", so write the "s".

Correct answer: accessible

Explanation: On the recording you hear "comprehensive and accessible". This is a describing word for users, ending in ible.

Meaning: "accessible" means easy for people to use or understand.

Wrong options:

• accessable: It has "a" where the word has "i". The right spelling is "accessible". Every letter must be correct to get the mark.
• accessibly: "accessibly" is a close word, but it ends in "y". The speaker says "accessible", which ends in "e".

Correct answer: intended

Explanation: Listen again to "the intended demographic". It means planned for a group, so watch the double t and ed ending.

Meaning: "intended" means planned for or meant for a particular group.

Wrong options:

• intented: It has "t" where the word has "d". The right spelling is "intended". Every letter must be correct to get the mark.