Meaning: "balance" means equal or fair time for work and life.

Wrong options:

• balence: It has "e" where the word has "a". Write "balance". Only the exact spelling gets the mark.
• balances: "balances" has an extra "s" at the end. The speaker says "balance", with no "s".

Correct answer: infrastructure

Explanation: Listen again to "the right technological infrastructure". It comes after "technological", so you need a word for systems and structure.

Meaning: "infrastructure" means the systems and tools that support work.

Wrong options:

• infrastruture: It leaves out the "c". The right spelling is "infrastructure". Every letter must be correct to get the mark.

Correct answer: challenging

Explanation: Here you hear "can be challenging when". You need a describing word that ends in ing.

Meaning: "challenging" means difficult to do or maintain.

Wrong options:

• chalenging: It leaves out the "l". Check the letters: "challenging". A small spelling mistake loses the mark.
• challenge: "challenge" is a close word, but it ends in "e". The speaker says "challenging", which ends in "ing".

Correct answer: emissions

Explanation: The speaker says "lower office emissions". "Office" comes before it, so you need more than one, do not forget the s at the end.

Meaning: "emissions" means gases released into the air.

Wrong options:

• emisions: It leaves out the "s". The right spelling is "emissions". Every letter must be correct to get the mark.
• emission: "emission" has no "s" at the end. The speaker says "emissions", so write the "s".