Meaning: "strategies" means plans to keep staff.

Wrong options:

• strategeis: Two letters are in the wrong order. Write "strategies". Only the exact spelling gets the mark.
• strategy: "strategy" is a close word, but it ends in "y". The speaker says "strategies", which ends in "ies".

Correct answer: workforces

Explanation: Listen for "about their workforces." It follows 'their', so add s for more than one.

Meaning: "workforces" means all the groups of workers in different places.

Wrong options:

• workforeces: It adds an extra "e". Write "workforces". Only the exact spelling gets the mark.
• workforce: "workforce" has no "s" at the end. The speaker says "workforces", so write the "s".

Correct answer: invisible

Explanation: On the recording you hear "Workers' families were invisible, not". You need a describing word that shows not seen.

Meaning: "invisible" means not seen or not noticed.

Wrong options:

• invisable: It has "a" where the word has "i". Write "invisible". Only the exact spelling gets the mark.
• visible: This word has the opposite meaning, so it does not fit here.

Correct answer: intentional

Explanation: Listen again to "be 'intentional'". You need a describing word that ends in al.

Meaning: "intentional" means done on purpose.

Wrong options:

• intential: It leaves out the "on". Check the letters: "intentional". A small spelling mistake loses the mark.
• intentionaly: "intentionaly" has an extra "y" at the end. The speaker says "intentional".

Correct answer: communicate

Explanation: Here you hear "how staff communicate with". It comes after "how", so use the plain word.

Meaning: "communicate" means to talk or share information with others.

Wrong options:

• comunicate: It leaves out the "m". Check the letters: "communicate". A small spelling mistake loses the mark.
• communicating: "communicating" is a close word, but it ends in "ing". The speaker says "communicate", which ends in "e".