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Practice Reading: Fill in the Blanks (Dropdown) ID: #42280 Email etiquette
Instructions ›
This is an email to staff regarding updating professional email etiquette. Below is a text with blanks. Click on each blank, a list of choices will appear. Select the appropriate choice for each blank.
Dear  Team,  

In  our  continuous  effort  to  maintain  a  professional  and  efficient  communication  channel  within  our  organisation,  we  are  revisiting  our  email  etiquette  guidelines.  Effective  immediately,  we  request  that  all  staff    to  the  updated  format  for  email  signatures,  ensuring  consistency  across  our  communications.  This  includes  the  addition  of  your  department  and    contact  number.  Moreover,  when  addressing  external  stakeholders,  please    a  formal  tone  and  avoid  using  colloquial  language,  to  uphold  our  company's  reputation.  Lastly,  it's  imperative  that  we    to  all  emails  promptly,  ideally  within  a  24-hour  window,  to  maintain  a  standard  of  responsiveness  and  respect  for  the  sender's  time.  

Thank  you  for  your  cooperation  and  commitment  to  these  standards.  

Warm  regards,  
[Your  Name]  

Result:

AI explanationShows the answer. Tap to open.
Correct answer: adhere

Explanation: The word 'adhere' fits grammatically as it requires a verb that indicates compliance or following rules. In this context, it aligns with the directive to follow the updated email signature format, maintaining a formal tone and contextually appropriate usage.

Meaning: 'Adhere' means to stick to or follow closely, especially in terms of rules or guidelines.

Wrong options:

  • diverge: Diverge means to separate or differ, which contradicts the intention of following a standard format.
  • contradict: Contradict means to assert the opposite, which is not suitable in the context of compliance with guidelines.
  • deviate: Deviate implies straying from a path or standard, which does not align with the request to follow the updated format.
Correct answer: direct

Explanation: The word 'direct' is appropriate as it specifies the type of contact number needed, fitting grammatically and contextually within the sentence structure that requires a clear descriptor for the contact number.

Meaning: 'Direct' refers to a straightforward or immediate contact number, typically one that connects directly to the individual.

Wrong options:

  • indirect: Indirect suggests a lack of straightforwardness, which does not fit the requirement for a clear contact number.
  • misdirected: Misdirected implies a wrong direction or purpose, which is not relevant in this context.
  • redirected: Redirected suggests a change in direction, which does not apply to the need for a direct contact number.
Correct answer: maintain

Explanation: The word 'maintain' is suitable as it indicates the need to keep a formal tone consistently, fitting well grammatically and contextually with the sentence's intent to uphold professionalism.

Meaning: 'Maintain' means to keep or preserve a certain state, in this case, a formal tone in communication.

Wrong options:

  • dismantle: Dismantle means to take apart, which is contrary to the idea of keeping a formal tone.
  • disregard: Disregard means to ignore, which contradicts the instruction to uphold a formal tone.
  • fluctuate: Fluctuate implies changing or varying, which does not align with the need for consistency in tone.
Correct answer: respond

Explanation: The word 'respond' is the correct choice as it indicates the action of replying to emails, fitting grammatically and contextually with the requirement for prompt communication.

Meaning: 'Respond' means to reply or react to something, in this case, emails from others.

Wrong options:

  • provoke: Provoke means to incite or stir up, which is not relevant to the action of replying to emails.
  • ignore: Ignore means to pay no attention to, which is the opposite of the desired action of responding.
  • silence: Silence implies not responding at all, which contradicts the instruction to reply promptly.

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