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Practice Reading: Fill in the Blanks (Dropdown) ID: #46766 Good negotiators
Instructions ›
Below is a text with blanks. Click on each blank, a list of choices will appear. Select the appropriate choice for each blank.
To    complain    effectively,    you    need    to    be    specific    about    your    problem    and    communicate    it    clearly    using    words    which    are    objective    and    fair.    Going    over    the    top    with    emotional    language    and    unreasonable    claims    will    get    you    nowhere.    Good    negotiators    tend    to    be    calm    and    logical.    They    start    by    explaining    the    situation    and    stating    their    requirements    clearly,    without    threat.    Most    complaints    prompt    a    defensive    from    the    other    person,    but    by    being    reasonable    yourself,    you    more    chance    of    achieving    the    positive    you    want.    If    you    feel    angry    or    upset    about    what    has    happened,    by    all    means    tell    the    company,    but    do    so    calmly,    that    you    understand    the    situation    from    all    points    of    view  but    explaining    what    you    will    do    if    your    complaint    is    ignored.    Be    sure    to    remember,    however,    that    it    is    unwise    to    threats    unless    you    are    in    a    position    to    them    out.

Result:

AI explanationShows the answer. Tap to open.
Correct answer: response

Explanation: The word 'response' fits grammatically as a noun that indicates a reply or reaction to a complaint, aligning with the context of complaints prompting a reaction from the other person.

Meaning: 'Response' refers to an answer or reply, particularly in the context of how someone reacts to a complaint.

Wrong options:

  • respect: 'Respect' is a noun that refers to admiration or regard, which does not fit the context of a reaction to a complaint.
  • revenge: 'Revenge' implies retaliation and does not align with the constructive nature of the discussion about complaints.
  • regard: 'Regard' is a noun that means attention or consideration, which does not convey the idea of a reaction to a complaint.
Correct answer: stand

Explanation: The verb 'stand' is appropriate here as it indicates maintaining a position or having a chance, fitting the context of achieving a positive outcome.

Meaning: 'Stand' in this context means to have or maintain a certain position or chance in a situation.

Wrong options:

  • spend: 'Spend' refers to using time or resources, which does not fit the context of having a chance to achieve something.
  • attract: 'Attract' implies drawing something towards oneself, which does not convey the idea of maintaining a position or chance.
  • establish: 'Establish' means to set up or create, which does not fit the context of having a chance.
Correct answer: outcome

Explanation: The word 'outcome' is a noun that refers to the result or consequence of an action, fitting perfectly in the context of achieving a desired result from a complaint.

Meaning: 'Outcome' means the result or effect of an action, particularly in the context of what one hopes to achieve.

Wrong options:

  • fallout: 'Fallout' typically refers to the adverse effects or consequences of an event, which does not fit the positive context here.
  • turnout: 'Turnout' refers to the number of people attending an event or the result of a vote, which does not align with the context of achieving a desired result.
  • output: 'Output' generally refers to the amount produced or delivered, which does not fit the context of a result from a complaint.
Correct answer: demonstrating

Explanation: The gerund 'demonstrating' fits grammatically as it indicates the act of showing or proving something, aligning with the context of showing understanding in a complaint situation.

Meaning: 'Demonstrating' means to show or prove something clearly, particularly in the context of understanding a situation.

Wrong options:

  • revealing: 'Revealing' implies making something known that was hidden, which does not fit the context of showing understanding.
  • exhibiting: 'Exhibiting' suggests displaying something publicly, which does not convey the nuance of understanding in this context.
  • displaying: 'Displaying' means to show something, but it lacks the depth of understanding implied by 'demonstrating'.
Correct answer: make

Explanation: The verb 'make' is appropriate here as it indicates the act of creating or issuing threats, fitting the context of the caution against making threats.

Meaning: 'Make' in this context means to create or issue something, particularly threats in this scenario.

Wrong options:

  • bear: 'Bear' means to carry or endure, which does not fit the context of issuing threats.
  • do: 'Do' is a general verb that does not specifically convey the act of creating threats in this context.
  • carry: 'Carry' implies holding or transporting something, which does not fit the context of making threats.
Correct answer: carry

Explanation: The verb 'carry' fits grammatically as it indicates the ability to execute or follow through on threats, aligning with the cautionary context of the sentence.

Meaning: 'Carry' in this context means to execute or fulfill something, particularly threats if one is in a position to do so.

Wrong options:

  • fill: 'Fill' means to make full or occupy space, which does not fit the context of executing threats.
  • work: 'Work' implies effort or labor, which does not convey the idea of executing threats in this context.
  • do: 'Do' is a general verb that does not specifically convey the act of executing threats.

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