Transcript:
It's a good idea to give positive feedback to staff when they complete tasks effectively. This will make them feel valued. If a staff member is worried about an aspect of their job, the employer should make arrangements for that person to speak privately to a manager outside their team.
This manager should try to establish a good relationship with the staff member. Many employers see the positive side of this system. By listening to the employee's concerns and providing support, they can quickly address an issue before it becomes too big and starts to affect their work.
How can employers get the best work out of their employees?
Result:
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Option 2: "They can offer development opportunities to learn new skills."
Explanation: The text states that employers can offer development opportunities for staff to learn new skills, which directly supports the idea of getting the best work from employees by enhancing their capabilities.
Option 1: "They can encourage employees not to let an issue become too big."
Explanation: This option suggests a proactive approach to issues, but the text does not explicitly state that employers should encourage employees to manage issues in this way. Instead, it emphasizes addressing concerns before they escalate, which is a different focus.
Option 3: "They can try to get staff members to establish good relationships with each other."
Explanation: While good relationships are important, the text does not mention employers facilitating relationships among staff members. It focuses on the relationship between employees and management, making this option not directly relevant.
Option 4: "They can offer positive feedback and reinforcement to staff."
Explanation: The text highlights the importance of giving positive feedback to staff when they complete tasks effectively, which helps them feel valued and motivated, thus contributing to better work performance.
Option 5: "They should make sure employees speak to management about problems."
Explanation: This option implies a requirement for employees to speak to management, but the text suggests that employers should facilitate this communication rather than just ensure it happens, making this option too narrow.
Option 6: "They can challenge staff members by setting them new goals."
Explanation: The text mentions that employers can challenge staff by setting new goals, which is a strategy to motivate employees and enhance their performance, aligning with the question of how to get the best work.
Option 7: "They can encourage employees to always see the positive side of things."
Explanation: This option suggests a mindset shift for employees, but the text does not support this as a strategy employed by employers. Instead, it focuses on addressing employee concerns and providing support.
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