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Practice Listening: Select Missing Word ID: #34106 Short Artificial Intelligence
Instructions ›
You will hear a recording about a topic. At the end of the recording the last word or group of words has been replaced by a beep. Select the correct option to complete the recording.

Transcript:

Artificial Intelligence is becoming commonplace across major industries and retail is no exception. The retail industry is looking for ways to keep up with the times and many companies have started implementing Al technology across the entire product and service cycle - from assembly to post-sale customer service interactions. Major retailers such as Walmart, Sephora, Walgreens, North Face, Uniqlo, West Elm, and Macy's are using Al to enhance customers' experiences at their stores while also improving ………...
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Result:

AI explanationShows the answer. Tap to open.
Option 2: "security"

Explanation: The word 'security' fits well within the context of the retail industry using AI technology to enhance customer experiences. Security is a key aspect of customer interactions, especially in retail, where protecting customer data and ensuring a safe shopping environment are crucial.

Option 1: "safety"

Explanation: The term 'safety' does not align with the context of enhancing customer experiences in retail. While safety is important, it does not directly relate to the improvements in customer interactions and services that AI technology aims to achieve.

Option 3: "safekeeping"

Explanation: The term 'safekeeping' implies a focus on protection or storage, which does not directly connect to the broader context of improving customer experiences through AI in retail. It is too narrow and does not encompass the overall theme of enhancing service.

Option 4: "insecure"

Explanation: The word 'insecure' has a negative connotation and contradicts the positive context of enhancing customer experiences. It suggests a lack of safety or confidence, which is not aligned with the goal of using AI to improve customer interactions.

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