Productivity - Marvel EDU

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Practice Reading: Multiple Choice, Single Answer ID: #35222 Productivity

Instructions ›

Read the text and answer the multiple-choice question by selecting the correct response. Only one response is correct.

In the industry sector, mechanizing processes seem better for increasing productivity; but this does not necessarily imply improving services even though many activities related to providing services are impervious to an increase in productivity. Actually, in some cases, the temptation to increase productivity damages the services themselves. For example, productivity increases in the British retail sector due to mechanization, which have allowed companies to sell cheaper, have also been reinforced by lowering the quality standards of their sales services. Now, you can pay less for a pair of shoes, but you wait fifteen minutes more for a clerk to attend you since there are fewer employees at shoe stores.

Which of the following most accurately summarizes the opinion of the author in the text?

* Click on the correct answer

Nowadays, the quality of the shoes that companies offer is very low. Sometimes, the fact of companies diminishing the quality of their services in the name of higher productivity ends up affecting consumers. When the prices of goods decrease, it means that the companies which manufacture these products have figured out a way to produce more and higher quality products. Britain has caused other countries to begin increasing their productivity levels.

Result:

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Option 2: "Sometimes, the fact of companies diminishing the quality of their services in the name of higher productivity ends up affecting consumers."

Explanation: This option accurately captures the author's main point that increasing productivity can lead to a decline in service quality, which ultimately impacts consumers. The text illustrates this with the example of the British retail sector, where mechanization has lowered service standards despite cheaper prices.

Option 1: "Nowadays, the quality of the shoes that companies offer is very low."

Explanation: This option inaccurately generalizes the quality of shoes without addressing the broader context of service quality and productivity discussed in the text. The text mentions that while prices may be lower, it is the service quality that is affected, not the shoes themselves.

Option 3: "When the prices of goods decrease, it means that the companies which manufacture these products have figured out a way to produce more and higher quality products."

Explanation: This option presents a misleading conclusion that lower prices correlate with higher quality, which contradicts the text's argument. The author indicates that lower prices in the retail sector are a result of mechanization, which has actually compromised service quality, not improved it.

Option 4: "Britain has caused other countries to begin increasing their productivity levels."

Explanation: This option introduces an idea not present in the text. The author does not discuss Britain's influence on other countries' productivity levels; instead, the focus is on the negative impact of mechanization on service quality within Britain itself.

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