Why the other options are wrong:

• To ask about becoming a yoga instructor.: He does not ask about becoming a yoga instructor at the studio.
• To train for advanced hiking and climbing.: He mentions hiking, but his visit is about yoga classes, not training for hiking or climbing.
• To recover from a recent injury with private lessons.: He has lower back stiffness from hiking, but he is not seeking private recovery lessons.

Correct Answer: Gentle Flow.

Why this is correct: The owner describes Gentle Flow as slower and focused on stretching, which is great for back issues. This directly addresses the customer's lower-back stiffness.

Why the other options are wrong:

• Vinyasa Flow.: Vinyasa Flow is described as more active; Gentle Flow is the class linked to stretching for back issues.
• Restorative yoga.: Restorative classes are offered in the evenings, but Gentle Flow is the class specifically linked to back issues.
• Hot yoga.: The studio does not offer hot yoga at all.

Correct Answer: They tend to be smaller and less crowded.

Why this is correct: The studio owner says weekday mornings usually have around 10 to 12 students. This is especially true outside of peak tourist season. Morning classes tend to be smaller and less crowded than the 18-person maximum.

Why the other options are wrong:

• They have no limit on the number of students.: Classes are capped at 18, so there is definitely a limit on the number of students.
• They are larger during the off-season months.: The owner says classes are smaller outside peak season, not larger during those months.
• They are usually full and hard to get into.: The provider says morning classes usually have 10 to 12 people, meaning they are not typically full.

Correct Answer: It allows flexible attendance.

Why this is correct: The customer works shifts and the schedule changes week to week. The studio owner recommends the flexible 10-class pass because attendance need not be on the same days each week.

Why the other options are wrong:

• It comes with a free trial week.: A separate introductory week is quoted, but it is not stated to be free with the ten-class pass.
• It includes longer weekend classes.: The longer weekend class is optional and not specifically tied to the 10-class pass.
• It is cheaper than all other options.: The 10-class pass costs 190 dollars, which is not cheaper than every other option overall.

Correct Answer: Unlimited regular classes.

Why this is correct: The monthly unlimited membership is 125 dollars and gives access to unlimited regular classes. This means a member can attend as many classes as they want each month without extra charges.

Why the other options are wrong:

• Private sessions with instructors.: Private sessions with instructors are not mentioned as part of any membership.
• Access to hot yoga classes.: The studio does not offer hot yoga, so it cannot be part of the membership.
• Free access for visiting friends.: Free access for visiting friends is never discussed in the conversation.

Correct Answer: Purchase a one-week intro pass.

Why this is correct: The man says the one-week intro pass for 30 dollars sounds perfect and that he will start with that. The studio owner tells him he can sign up online or at the front desk. He clearly plans to buy the intro pass.

Why the other options are wrong:

• Wait until peak tourist season.: He does not mention waiting until peak tourist season to begin.
• Buy a 10-class pass immediately.: He says he will start with the intro pass first, not buy a 10-class pass right away.
• Sign up for weekend-only classes.: He does not ask specifically about weekend-only classes.