Why the other options are wrong:

• He is preparing to become a professional writer.: He does not mention any plans to become a professional writer.
• He prefers books that are difficult to read.: He does not say he prefers books that are difficult to read.
• He was advised by the hospital to join one.: The man works at a hospital, but advice from the hospital to join a book club is not mentioned.

Correct Answer: Every two weeks on weekday evenings.

Why this is correct: The employee says the bookstore’s own club meets every two weeks, usually on Thursday evenings. That matches the two-week interval and weekday-evening schedule.

Why the other options are wrong:

• Twice a month on Saturday afternoons.: Twice a month on Saturday afternoons describes the Writers' Collective, not the bookstore club.
• Once a month on weekends.: The bookstore club meets every two weeks, usually on Thursday evenings. The monthly schedule belongs to the library club, whose meeting day is not specified.
• Every week on Thursday evenings.: The club meets every two weeks, not every single week.

Correct Answer: It expects members to analyse writing in depth.

Why this is correct: The bookstore staff says the Writers' Collective expects members to actively analyse style and structure. Some people find it intimidating at first. The group focuses on writing technique, not just enjoying the story.

Why the other options are wrong:

• It only accepts professional authors from Yukon.: The group does not only accept professional authors - the man asks if being a non-writer is a problem.
• It focuses mainly on classic literature.: Classic or award-winning titles are associated with the library club. The Writers' Collective is described through its in-depth analysis of style and structure, without saying it focuses mainly on classics.
• It meets too infrequently to build discussion.: The Writers' Collective meets twice a month on Saturday afternoons. The conversation gives no judgment that this frequency is too low.

Correct Answer: The group can be too large for deep discussion.

Why this is correct: The library group can have up to twenty people, so discussions can feel rushed. This is the drawback the employee identifies for someone seeking deeper discussion.

Why the other options are wrong:

• Registration requires an annual fee.: The library club is completely free, with no annual fee required.
• Meetings are often cancelled.: Meetings being cancelled is not mentioned as a problem.
• Members must buy books at full price.: Buying books at full price is not mentioned as a requirement for the library club. The stated drawback is that a group of up to twenty people can make discussion feel rushed.

Correct Answer: The customer's shift-work schedule and desire to limit costs.

Why this is correct: The customer works hospital shifts, finds evenings tricky and wants to keep expenses reasonable. The employee recommends the flexible, free library club, so the work schedule and cost concerns explain the recommendation.

Why the other options are wrong:

• The customer's preference for smaller discussion groups.: The customer wants discussion with depth, without stating a preference for a smaller group. Schedule flexibility and cost explain the library recommendation.
• The customer's lack of experience speaking in groups.: The customer asks about the Writers' Collective because of not being a writer. A lack of experience speaking in groups is not given as the reason for the library recommendation.
• The customer's interest in contemporary fiction over classics.: The employee recommends starting with the library for flexibility and no commitment before paying fees elsewhere. A preference for contemporary fiction over classics is not stated as the reason.

Correct Answer: Sign up online for the library book club.

Why this is correct: The bookstore staff tells the man to sign up on the Whitehorse Public Library website. He says "perfect," which suggests he plans to register online. The next meeting is in two weeks, giving him time.

Why the other options are wrong:

• Wait until his schedule becomes more regular.: He does not say he will wait for a more regular work schedule before joining.
• Register in person at the bookstore.: The library club sign-up is online, not at the bookstore.
• Pay the annual fee for the Writers' Collective.: He does not mention paying for the Writers' Collective annual membership.