Why the other options are wrong:

• She wants to return to school part-time for interest.: She is not returning to school for personal interest; she needs a new career path.
• She plans to move to a different province.: Moving to a different province is not mentioned in the conversation.
• Her employer requires a new qualification.: The client says she was laid off and wants stable work; an employer requirement for a new qualification is not mentioned.

Correct Answer: It has an unpaid practicum near the end.

Why this is correct: The career counsellor says the Health Information Management programme includes a short unpaid practicum in the final term. This is a programme requirement that students must complete before finishing. It gives them hands-on experience before graduation.

Why the other options are wrong:

• It includes evening laboratory classes.: Evening lab classes are described for the IT programme, not Health Information.
• It begins with a paid co-op term.: A paid co-op term is a feature of the IT programme, not the healthcare one.
• It requires prior IT work experience.: Prior IT work experience is not listed as a requirement for Health Information.

Correct Answer: It usually involves classes that run later in the day.

Why this is correct: The counsellor says IT often has labs that run until 8 p.m., while healthcare is mostly daytime. This supports classes running later in the day.

Why the other options are wrong:

• It can be completed in one year.: The IT programme is two years, not one year.
• It is offered only at the Waterfront campus.: The Waterfront campus is mentioned in connection with the counsellor's email, not as the IT campus.
• It costs less than the healthcare programme.: IT tuition is $3,800 per year, which is more expensive than the healthcare programme at $3,200.

Correct Answer: The funding deadlines come months before the start date.

Why this is correct: The counsellor says funding deadlines are usually in late May, even though classes do not start until September. This means there are several months between the deadline and the start date. Applying early is important so she does not miss the window.

Why the other options are wrong:

• Applications are reviewed after classes begin.: The counsellor does not say applications are reviewed after classes begin.
• Tuition fees increase over the summer.: Tuition increases over the summer are not mentioned.
• Funding is limited to IT students.: Funding is not limited to IT students; the counsellor discusses it for both programmes.

Correct Answer: The woman's childcare and scheduling constraints.

Why this is correct: The client has a six-year-old child and says evening study would be hard for her. The counsellor factors this in by noting that the healthcare programme is mostly daytime, while IT has evening labs. Her childcare needs and schedule are the biggest factors in the final recommendation.

Why the other options are wrong:

• The location of the Ivany Campus.: The campus location is mentioned but does not drive the recommendation.
• The higher starting salary in IT roles.: Higher IT salaries are noted but do not outweigh her scheduling constraints.
• The shorter application process for healthcare.: A shorter application process is not discussed for either programme.

Correct Answer: Review application steps for Health Information Management.

Why this is correct: The counsellor offers to email the application checklist and contacts at the campus. The client says she will look into the Health Information programme. Reviewing the application steps is the clear next thing she plans to do.

Why the other options are wrong:

• Apply immediately to the IT programme.: She does not choose the IT programme; the counsellor recommends healthcare instead.
• Contact employers in healthcare administration.: Contacting employers is not mentioned as her next action.
• Wait until next year to return to school.: The client says she will look into the recommended programme; waiting until next year is not her stated next action.