Tips: First questions often test the main topic of the call.

Why the other options are wrong:

• A COVID-19 testing station: The speaker never mentions COVID-19 testing. She only talks about a flu shot.
• Picking up a prescription: She does not talk about picking up medicine. She talks about booking a shot.
• A travel vaccination clinic: There is no mention of travel vaccines. Only flu shots are discussed.

Correct Answer: Walk-in availability is limited.

Why this is correct: The pharmacist says walk-ins are limited and appointments are strongly recommended. Limited walk-in availability is the stated reason.

Tips: When you hear recommendations, ask why they are given.

Why the other options are wrong:

• Walk-in hours have been cancelled completely.: Walk-ins are not cancelled. The pharmacist says they are limited.
• Appointments are cheaper than walk-ins.: There is no mention of cheaper prices for appointments.
• The woman lives outside the city.: The woman's location is not given as a reason.

Correct Answer: It is free with a New Brunswick Medicare card.

Why this is correct: The pharmacist explains the flu shot is covered with a Medicare card. This means the woman does not need to pay.

Tips: Coverage usually means you do not pay.

Why the other options are wrong:

• There is a small administration fee.: No fee is mentioned. The pharmacist says it is covered.
• Only seniors receive it at no cost.: The pharmacist does not limit coverage to seniors.
• Payment is required upfront.: There is no mention of paying upfront.

Correct Answer: She needs an egg-free vaccine.

Why this is correct: The woman explains she has a mild egg allergy. This affects which vaccine she can receive.

Tips: New problems often appear in the middle of the conversation.

Why the other options are wrong:

• She may be travelling out of town.: She never says she is travelling.
• The pharmacy is closing early.: The pharmacy closing early is not mentioned.
• She lost her Medicare card.: She does not say she lost her card.

Correct Answer: The appropriate vaccine is more reliably available.

Why this is correct: The pharmacist explains the egg-free vaccine arrives on certain days. Next week gives a better chance to get it.

Tips: Answers often explain why one option is safer or better.

Why the other options are wrong:

• The woman seems unsure about her schedule.: The suggestion is not about her schedule uncertainty.
• Appointments are cheaper after this week.: Cost is never mentioned as a reason.
• A new clinic opens next week.: No new clinic opening is discussed.

Correct Answer: She will wait to book for next week.

Why this is correct: The woman agrees it is better to wait. She wants to do it properly and not rush.

Tips: The decision often comes right after advice.

Why the other options are wrong:

• She will try a different pharmacy.: She does not mention another pharmacy.
• She will take the standard vaccine.: She never agrees to take the standard vaccine.
• She will come in as a walk-in.: She does not choose a walk-in.

Correct Answer: Tuesday at 9:40 a.m.

Why this is correct: The pharmacist offers a specific time. The woman agrees that it works for her.

Tips: Write down times as you hear them.

Why the other options are wrong:

• Monday at 9:00 a.m.: Monday is never mentioned.
• Tuesday in the afternoon.: The appointment is in the morning, not afternoon.
• Wednesday morning.: Wednesday is not discussed.

Correct Answer: Bring her Medicare card to the appointment.

Why this is correct: The pharmacist tells her to bring her Medicare card. This is the next action she will likely take.

Tips: Final questions often test instructions or next steps.

Why the other options are wrong:

• Call back to change the vaccine type.: There is no plan to change the vaccine type.
• Arrive late due to work.: She is told to arrive early, not late.
• Visit the pharmacy without an appointment.: She already has an appointment booked.