Tips: In problem solving questions, focus on the first problem described.

Why the other options are wrong:

• A mobile phone on a seat: The speaker never mentions a phone. He only talks about a wallet.
• A backpack at the station: There is no mention of a backpack anywhere in the conversation.
• A set of keys on a bench: The speaker does not talk about keys or a bench.

Correct Answer: Expo Line.

Why this is correct: Speaker A clearly says he was on the Expo Line. He even explains the direction he was going.

Tips: Write down names you hear, because they are often answers.

Why the other options are wrong:

• Canada Line.: The Canada Line is never mentioned by either speaker.
• Millennium Line.: The Millennium Line does not appear in the conversation.
• Evergreen Extension.: The Evergreen Extension is not talked about at all.

Correct Answer: Near the doors in the middle car.

Why this is correct: Speaker A explains his exact location on the train. He says he was near the doors in the middle car.

Tips: When you hear location details, picture them to remember better.

Why the other options are wrong:

• At the front by the driver.: He never says he was near the driver or the front.
• In a seat at the back.: He says he was standing, not sitting in a seat.
• Between two train cars.: There is no mention of being between train cars.

Correct Answer: His Compass Card.

Why this is correct: Speaker A describes the wallet and says what is inside it. He clearly mentions his Compass Card.

Tips: Details about contents often come right after item descriptions.

Why the other options are wrong:

• Only cash and coins.: He does not talk about cash or coins.
• His driver’s licence.: A driver's licence is never mentioned.
• A bank card and photos.: He does not say anything about bank cards or photos.

Correct Answer: Check the station office.

Why this is correct: Speaker B suggests checking the station office. He says this is the best first step.

Tips: For first step questions, listen for order words.

Why the other options are wrong:

• Call the police right away.: The police are never mentioned.
• Cancel his bank cards.: He does not suggest cancelling cards.
• Wait until tomorrow.: He does not say to wait until tomorrow first.

Correct Answer: Lost items are often turned in there.

Why this is correct: Speaker B explains why the station office is a good idea. He says wallets are sometimes turned in there.

Tips: Reason questions usually follow advice or suggestions.

Why the other options are wrong:

• It is open all night.: There is no talk about opening hours.
• It is close to his home.: He does not mention where the man lives.
• They sell new wallets.: They do not sell wallets at the station office.

Correct Answer: Fill out a lost and found form online.

Why this is correct: Speaker B tells him to fill out a form online. Speaker A agrees and says he will do it today.

Tips: Match actions with the correct time mentioned.

Why the other options are wrong:

• Buy a new Compass Card.: He does not say he will buy a new Compass Card today.
• Travel back on the Expo Line.: He does not plan to travel back on the Expo Line.
• Visit TransLink Lost Property.: TransLink Lost Property is mentioned for tomorrow, not today.

Correct Answer: To get help finding a lost wallet.

Why this is correct: The whole conversation is about a lost wallet. Speaker A asks for help and Speaker B gives steps to find it.

Tips: For main purpose, think about the whole conversation, not one detail.

Why the other options are wrong:

• To complain about SkyTrain service.: There is no complaint about service.
• To ask for train directions.: He is not asking for directions.
• To replace a Compass Card.: Replacing a Compass Card is not the main focus.