Tips: Listen for the speaker's personal view. Keep it apart from the points made by other groups in the report.

Why the other options are wrong:

• in any workplace, as long as naps are kept short.: The speaker limits nap rooms to work that allows flexible breaks. So it is not any workplace.
• only in offices, where schedules are flexible.: The speaker wants all employees, not just those in corner offices, to benefit. So it is not only offices.
• where staff are short of sleep from long hours.: The speaker says nap rooms should not substitute for reasonable hours. So long hours are not a good reason.

Correct Answer: let employers avoid fixing unreasonable hours.

Why this is correct: The labour experts warn that nap rooms might normalise overwork. Employers could expect staff to nap instead of fixing scheduling problems.

Tips: Several critics are quoted. Link each group to the exact warning the report gives them.

Why the other options are wrong:

• make staff who use them seem lazy to managers.: Laziness is mentioned by supporters, who say naps are not a sign of it. The labour experts do not raise it.
• deepen the divide between office and factory staff.: The divide between office and factory staff is the equity concern. It is not the labour experts' warning.
• be impossible to use on strict factory schedules.: Strict schedules are the point made by manufacturing managers and healthcare administrators, not the labour experts.

Correct Answer: To show that tiredness at work is costly for employers.

Why this is correct: The Centre says fatigue-related errors cost employers about 21 billion dollars a year. This shows why tiredness is a real business problem.

Tips: When an organisation is named, ask yourself what it found and which point that finding supports.

Why the other options are wrong:

• To show that tiredness at work is eased by a short nap.: Better alertness after a short nap comes from the McMaster study. It is a different source.
• To show that tiredness affects one in three adults.: The figure of one in three adults comes from Statistics Canada, not from the Centre.
• To show that tiredness at work is not a sign of laziness.: Saying naps are not a sign of laziness is the supporters' argument. The Centre reports the cost of tiredness.

Correct Answer: Sympathetic, and keen for any policy to include all staff.

Why this is correct: The speaker answers the worry with a clear recommendation. Any policy should be designed so that all employees, not just those in corner offices, can benefit.

Tips: For attitude questions, check whether the speaker's own recommendations respond to a concern that others raised.

Why the other options are wrong:

• Doubtful about it, since the science behind naps is solid.: The speaker does call the science solid. But the speaker uses it to support nap rooms, not to dismiss the fairness worry.
• Sympathetic, but sure strict shifts make sharing impossible.: Strict schedules are the managers' point. The speaker still wants a policy that lets all employees benefit.
• Alarmed by it, and ready to reject nap rooms altogether.: The speaker still thinks nap rooms make sense in suitable workplaces. So the speaker does not reject them.

Correct Answer: Results from a real office, including fewer sick days.

Why this is correct: After the company added a nap room, afternoon productivity improved. Sick days also went down by 12 percent over one year.

Tips: When a company's experience is described, listen for exactly what changed there.

Why the other options are wrong:

• Proof that a short nap lifts alertness by about a third.: The rise in alertness comes from the McMaster study, not from the Toronto company.
• Proof that nap rooms also work on strict factory shifts.: The Toronto example is an office team. Managers in factories say naps are not possible on strict schedules.
• Results from a real office, including fewer errors.: Fatigue-related errors come from the safety Centre's national figure. The Toronto company reported fewer sick days.

Correct Answer: An office firm with flexible breaks that keeps hours reasonable.

Why this is correct: The speaker supports nap rooms where work allows flexible breaks. The speaker also says they should complement reasonable hours and be open to everyone.

Tips: Think about how the speaker's own conditions apply to a workplace the speaker does not name.

Why the other options are wrong:

• An office firm with flexible breaks that uses it to excuse long hours.: The speaker says nap rooms should not substitute for reasonable hours. So this employer's motive is wrong.
• An office firm with flexible breaks that keeps it for managers only.: The speaker wants all employees, not just those in corner offices, to benefit. So keeping it for managers fails.
• A hospital ward where staff cannot step away from their posts.: Healthcare staff on strict schedules cannot step away for a nap. The speaker supports nap rooms only where breaks are flexible.