Tips: Separate the speaker's own plan from the plans of the groups the speaker describes.

Why the other options are wrong:

• weekly rotation, with two evening options also kept.: The speaker turns down weekly changes and chooses six-week blocks. Rotation with two evening options is the parents' group's request.
• fixed evenings, with a daytime class added if instructors agree.: Fixed evenings are what the instructors prefer. The speaker rejects an unchanged evening timetable.
• a fully rotating calendar, reviewed at the end of each term.: The speaker says the centre should not choose a fully rotating calendar. Reviews happen after each block, not each term.

Correct Answer: give care, work shifts or avoid going out after dark.

Why this is correct: Supporters of rotation point first to caregivers, shift workers, and older residents who avoid travelling after dark.

Tips: Listen for the group named in the question, then note who that group says it wants to help.

Why the other options are wrong:

• have never signed up for any programme at the centre.: Seven people new to the centre joined the gardening class in the trial. But that was a result, not the group the supporters point to.
• travel in to the centre from nearby communities.: Travelling from nearby communities is said about the instructors, not about the people supporters want to reach.
• lost their place when a class moved to Saturday.: Four regular evening participants were excluded by the Saturday class. Supporters of rotation are not thinking of them.

Correct Answer: drew residents who had not signed up that year.

Why this is correct: The gardening class filled twelve of sixteen places. Seven of those people had not registered for any programme that year, so rotation reached new residents.

Tips: Notice which class each result belongs to, and what the speaker concludes from it.

Why the other options are wrong:

• filled every one of the places in the class.: The gardening class filled twelve of sixteen places, not every place.
• kept out some regular evening participants.: Regular evening participants were excluded by the computer class, not the gardening class.
• made experienced instructors more likely to leave.: Instructors leaving is a worry about weekly changes. It is not a trial result.

Correct Answer: measured, since new people came while others lost out.

Why this is correct: The speaker says rotation reached new residents, but it did not improve access for everyone. This is a measured view that sees both gains and losses.

Tips: Listen to the speaker's choice of words and decide whether they sound positive, negative or neutral.

Why the other options are wrong:

• delighted, since both trial classes filled up well.: The classes did fill well. But the speaker also notes that four regular participants were excluded, so the summing up is not delighted.
• disappointed, since the regulars who lost out mattered more than the newcomers.: The speaker does not weigh the losses above the gains. The summing up gives both sides: rotation reached new residents, but not everyone gained access.
• unsure, since four weeks was too short to judge.: The speaker never says the trial was too short. The speaker draws a clear conclusion from it.

Correct Answer: leave classes feeling empty and cost more to run.

Why this is correct: Several long-time participants worry that spreading enrolment across too many sessions will leave small classes feeling empty. It would also increase heating and staffing costs.

Tips: Listen for the group named in the question, then note what that group says.

Why the other options are wrong:

• lead experienced instructors to leave the centre.: Instructors leaving is the instructors' own concern about a timetable that changes every week.
• shut out regular evening participants.: Four regular evening participants were excluded in the trial. But the long-time participants' worry is about empty classes and costs.
• be hard for people to remember.: Times that people remember are the instructors' reason for fixed evenings, not the long-time participants' worry.

Correct Answer: hold off on expanding the daytime blocks.

Why this is correct: The speaker says the centre could expand daytime blocks only if they attract new users without repeatedly displacing evening participants. Here the second part is not met.

Tips: Work out the speaker's own rule, then apply it to the situation in the question.

Why the other options are wrong:

• expand the daytime blocks next year.: New users are only half of the speaker's condition. Evening participants must not be repeatedly displaced.
• change class times at short notice.: The speaker says the centre should avoid changing times at short notice.
• return to weekly rotation for all classes.: The speaker rejects a fully rotating calendar.