The text has six broadband services, A - F.
Which service offers the following?
You may need to use one letter more than once.
Broadband Providers
A. Dodo Australia has provided Australian consumers with fantastic Internet and Telephony solutions for over five years. Dodo's range of residential products includes Mobile, Home Phone, ADSL Broadband and Dial-up Internet. Dodo is proudly Australian owned and now is one of Australia's most recognised brands for providing a reliable service at a cheap price. Dodo's provides nation-wide access across the country and their technical support operates at 24 hours a day 7 days per week. Dodo is committed to providing telecommunication services at low prices, so give them the bird and join Dodo today.
B. Think Mobile is a subsidiary of Pivotel Group, one of Australia's five licensed mobile telecommunications carriers. Pivotel Group is an Australian-owned private company based on the Gold Coast in Queensland, with local telecommunications infrastructure assets worth over $70m. Pivotel Group companies offer Satellite and Cellular handsets that can provide service throughout Australia and its territorial waters, GSM mobile phones and services, bulk messaging capabilities through its own text messaging infrastructure, and 'white labeled' call centre services. Customers include various State and Federal government departments, major corporates, small to medium enterprise, and consumers.
Think Mobile was launched in 2005 as a differentiated GSM mobile service provider. The focus is on winning over customers with their exceptional value, service and easy to understand call charges. Rates are a low 12 cents per 30 sec on the Think Simple 12 Plans. Since their launch, Think Mobile have been awarded 6 medals from the prestigious Money Magazine Best of the Best awards. Including two Gold medals in 2008 and 2009 for the Think Simple 12 Plans.
In addition to the Simple 12 Plans, Think Mobile offers competitive Cap Plans and offers a Data plan.
C. EFTel Limited is one of Australia’s largest Internet Service Providers (ISPs). EFTel offers a range of services including: DSL, satellite and dial-up Internet access, web hosting and telephony services to the retail and wholesale telecommunications markets.
EFTel’s services are delivered through a nationwide network of Points of Presence in all capital cities, as well as regional areas around Australia. The network architecture and technology allows for the supply of voice, data or video services simultaneously, giving the capability to supply local and long distance calls, high-speed data, Internet and video conferencing services to its customers.
D. IPrimus, a leading provider of broadband and telephone services, has been delivering great value to Australians for over 12 years.
Since entering the market in Australia in 1997, Primus has been a frontrunner in ensuring the benefits of competition are passed to customers through lower prices and improved services. With one of the largest and fastest broadband networks in Australia, we ’ ll give you the speed you need!
E. Gotalk group of companies have revenues of over $160 Million and employs over 400 people throughout Australia and New Zealand. Operational since mid 2002 and 100% Australian owned, gotalk has experienced exceptional growth in predominately the residential market but also the SME business market. gotalk's operational centre is located on the Gold Coast with Corporate offices in Sydney, Melbourne and Auckland. Their growth has been supported by both organic sales and also a large number of Acquisitions. Through sister Company CardCall they support over 25,000 retailer partners delivering a range of gotalk prepaid services.
Gotalk offers home and business users a full range of telecommunications services on a single invoice. Services include fixed line (home phone or business lines), GSM Mobile, Internet (Dial Up and Broadband), phone cards and most recently Broadband Voice (VoIP).
F. Virgin Mobile Australia launched on 31 October 2000 and employs over 300 people. They have over 600,000 customers, their products are sold in heaps of retails outlets throughout Australia, and provide mobile coverage to over 96% of the Australian population using the Optus network.
Like all Virgin companies, they strive to be the ‘customer champion, which in the mobile business means providing an easy-to-understand service that is great value for money. You can even call 13 33 23 to speak to a real human being, or visit www.virginmobile.com.au 24 hours a day, 365 days a year - either way, if you want to buy, delivery is FREE in Oz!
| A | B | C | D | E | F | ||
|---|---|---|---|---|---|---|---|
| 1 | a service which was established prior to the year 2000 | ||||||
| 2 | a service which includes manned telephone support | ||||||
| 3 | a service which has received two gold medals | ||||||
| 4 | a service which includes all the customer's products on just one bill | ||||||
| 5 | a service which already has more than half a million customers | ||||||
| 6 | a service which is supplied to government bodies | ||||||
| 7 | a service which claims to be well-known |
AI explanationShows the answer. Tap to open.
Question Focus: Time/tense match - established before 2000
Why this is correct: The answer is IPrimus. The passage clearly says it entered the Australian market in 1997, which is before the year 2000. This directly matches the time condition in the statement.
Passage Reference: Since entering the market in Australia in 1997
Common Mistake: Students often choose Virgin Mobile Australia because it feels old and well-known. This is a Time/tense trap because Virgin Mobile launched in 2000, not before it.
Paraphrasing: Passage: 'entering the market in Australia in 1997' = Statement: 'established prior to the year 2000'
Tips: Always underline years and dates in matching features questions. Time details are usually the key.
Key Vocabulary:
- entering the market = starting business
- prior to = before
Question Focus: Synonym match - manned support = real human being
Passage Reference: Like all Virgin companies, they strive to be the 'customer champion, which in the mobile business means providing an easy-to-understand service that is great value for money. You can even call 13 33 23 to speak to a real human bein
Why this is correct: The answer is Virgin Mobile Australia. The passage says you can call and speak to a real human being, which clearly means manned telephone support.
Common Mistake: Some students choose Dodo Australia because it mentions 24-hour technical support. This is a Partial truth trap because it does not clearly say the support is manned by a human.
Paraphrasing: Passage: 'speak to a real human being' = Statement: 'manned telephone support'
Tips: Look for very specific wording like human, person, staff. These details matter.
Key Vocabulary:
- manned = with people
- support = help service
Question Focus: Exact detail match - two gold medals
Passage Reference: Since their launch, Think Mobile have been awarded 6 medals from the prestigious Money Magazine Best of the Best awards. Including two Gold medals in 2008 and 2009 for the Think Simple 12 Plans.
Why this is correct: The answer is Think Mobile. The passage explicitly states it received two Gold medals, which is an exact match with the statement.
Common Mistake: Students sometimes choose IPrimus because it sounds successful. This is a Not Given trap because no awards are mentioned for IPrimus.
Paraphrasing: Passage: 'two Gold medals' = Statement: 'received two gold medals'
Tips: For awards, scan quickly for numbers and capital letters like Gold, Best, Award.
Key Vocabulary:
- medals = awards
- prestigious = respected
Question Focus: Synonym match - single invoice = one bill
Passage Reference: Gotalk offers home and business users a full range of telecommunications services on a single invoice.
Why this is correct: The answer is Gotalk. The passage says customers receive services on a single invoice, which means one bill for all products.
Common Mistake: Students may choose Dodo Australia because it offers many services. This is a Context shift trap because it never mentions one bill.
Paraphrasing: Passage: 'single invoice' = Statement: 'just one bill'
Tips: When you see wording like one, single, all, scan carefully for billing or payment details.
Key Vocabulary:
- invoice = bill
- full range = all types
Question Focus: Number match - more than 500,000 customers
Passage Reference: Virgin Mobile Australia launched on 31 October 2000 and employs over 300 people. They have over 600,000 customers
Why this is correct: The answer is Virgin Mobile Australia. The passage clearly states it has over 600,000 customers, which is more than half a million.
Common Mistake: Some students choose Dodo Australia because it sounds popular. This is a Not Given trap because no customer numbers are mentioned.
Paraphrasing: Passage: 'over 600,000 customers' = Statement: 'more than half a million customers'
Tips: Exact numbers are strong evidence. Trust them more than general descriptions.
Key Vocabulary:
- over = more than
- customers = users
Question Focus: Specific detail match - government customers
Passage Reference: Customers include various State and Federal government departments
Why this is correct: The answer is Think Mobile. The passage directly says its customers include State and Federal government departments.
Common Mistake: Students sometimes choose EFTel because it is large. This is a Paraphrase trap because size does not mean government supply.
Paraphrasing: Passage: 'government departments' = Statement: 'government bodies'
Tips: Government is very specific. Only choose it if it is clearly stated.
Key Vocabulary:
- departments = bodies
- supplied to = provided for
Question Focus: Synonym match - well-known = most recognised brands
Passage Reference: Dodo is proudly Australian owned and now is one of Australia's most recognised brands
Why this is correct: The answer is Dodo Australia. Saying it is one of the most recognised brands clearly means it is well-known.
Common Mistake: Students may choose Virgin Mobile Australia because they personally know it. This is a Paraphrase trap because personal knowledge is not passage evidence.
Paraphrasing: Passage: 'most recognised brands' = Statement: 'well-known'
Tips: Do not use your own knowledge. Only trust what the passage actually claims.
Key Vocabulary:
- recognised = well-known
- brand = company name
General Tips:
- Matching Features questions can jump around the passage. Do not expect answers in order.
- Scan for names, dates, numbers, and capital letters first to locate the right section.
- Options can be used more than once. Virgin Mobile Australia is used twice here.
- Always match exact meaning, not just a similar topic.
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