Management in Cyberspace
Virtual reality is often used to mimic hazardous environments — cockpits of combat aircraft, burning oil rigs, the treasure-strewn caves of irritable dragons and so on. Until now, though, it has rarely been deployed to simulate that most hazardous environment of all — the office. But if Sandra Testani of the Franklin Institute in Philadelphia has her way, it will soon be possible to hone the black arts of office politics and corporate survival on a computer before you employ them against your colleagues in the real world. Or, from the boss’s point of view, you will be able to practise your skills at “co-operating” in virtual “team-building” exercises.
Dr. Testani’s virtual world is called CIMBLE. The acronym stands for CADETT (which in turn stands for Consortium for Advanced Education and Training Technologies) Interactive Multi-user Business Learning Environment. The idea behind CIMBLE is to let people who are unable or unwilling to meet face to face practise collaborating with each other over a computer network.
To do this, CIMBLE’s software creates a virtual world for up to six participants. Each acts via an electronic representative known as an avatar. A participant sees the world (including the other players' avatars, which appear on screen as cartoon-like images of men and women) from his own avatar’s point of view. Any other characters that the avatars might interact with are played by a moderator, who also acts as Big Brother, overseeing and monitoring the activities of the group and steering things in a suitable direction.
The CIMBLE software allows the avatars to walk around and manipulate objects in the virtual world (opening doors, for example) at the click of a mouse. It also lets avatars (and hence the participants) talk to one another. Most conversations are assumed to be in the open, and can be heard by everybody. But true office Machiavellis will be pleased to learn that private chats are also possible, since the software can work out who is within earshot of whom, and will transmit sound only to those who should be able to hear it.
So far, Dr. Testani and her colleagues have devised two exercises in their new electronic world. One simply brings the participants together around a virtual conference table and lets them chew over an agenda provided by the moderator. The second, however, is more sophisticated. The participants are deemed to be working for a civil-engineering firm, and are sent off to the proposed site of a new bridge to settle a dispute with local residents and officials. After a long car ride and a night in a hotel (all depicted in loving detail by CIMBLE's software), they meet the irate local and try to mollify them. A successful outcome, allowing the bridge to go ahead, is greeted by an on-screen display of virtual fireworks.
At the moment, CIMBLE is being evaluated using the institute’s high-speed (100 megabytes a second) local-area network. If it passes muster there, the next stage will be to modify it for use on the public Internet (which works at between a tenth and a hundredth of that speed), so all that will be needed to make the virtual office indistinguishable from a real one are virtual daggers to allow the avatars to stab one another in the back.
Dr. Testani of Franklin Institute designed a software called CIMBLE which CADETT Interactive Multi-user Business Learning Environment. This virtual world is used to mimic and has made it possible for people to practise collaborating with others over a computer network. Each is represented by an avatar, and their activities are monitored by . With this software, can talk to each other as well as have in the virtual world because the software will only to people who should be able to hear it. Two exercises have been devised up till now. One allows the participants to think over while the other requires them to over the construction of a new bridge. After evaluation by the institute, the software will undergo modification to be put into use on the .
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Question Focus: Understanding what the acronym CIMBLE means
Correct Answer: stands for
Why this is correct: The sentence clearly explains the meaning of CIMBLE. It says the acronym stands for CADETT Interactive Multi-user Business Learning Environment, so these exact words complete the sentence correctly.
Passage Reference: The acronym stands for CADETT (which in turn stands for Consortium for Advanced Education and Training Technologies) Interactive Multi-user Business Learning Environment.
Common Mistake: Some students write means or represents, but you must copy the exact words from the passage. This is a synonym trap.
Paraphrasing: Passage: 'The acronym stands for' = Summary: 'which ___ CADETT Interactive...'
Tips: When explaining an abbreviation, look for phrases like stands for in the passage.
Key Vocabulary:
- acronym = short name
- stands for = means
Question Focus: Identifying what environment is simulated
Correct Answer: the office
Passage Reference: it has rarely been deployed to simulate that most hazardous environment of all - the office.
Why this is correct: The passage says virtual reality is now used to simulate the office, calling it a hazardous environment. This matches the summary exactly.
Common Mistake: Students may write workplace, which is not in the passage. You must copy the exact words. This is a synonym trap.
Paraphrasing: Passage: 'that most hazardous environment of all - the office' = Summary: 'used to mimic ___'
Tips: If the passage uses a clear noun phrase, copy it exactly instead of paraphrasing.
Key Vocabulary:
- mimic = copy
- hazardous = dangerous
Question Focus: Number of people who can participate
Correct Answer: up to six
Passage Reference: To do this, CIMBLE's software creates a virtual world for up to six participants.
Why this is correct: The passage states that the software creates a virtual world for up to six participants. The summary paraphrases this as how many people can practise collaborating.
Common Mistake: Some students write six people, which changes the wording. This is a synonym trap.
Paraphrasing: Passage: 'for up to six participants' = Summary: 'possible for ___ people'
Tips: Pay attention to quantity phrases like up to, which often matter in IELTS.
Key Vocabulary:
- participants = people involved
Question Focus: Who is represented by an avatar
Correct Answer: participant
Passage Reference: Each acts via an electronic representative known as an avatar.
Why this is correct: The sentence explains that each participant acts through an avatar. The summary uses the same structure.
Common Mistake: Students may write player, which appears elsewhere but does not fit here. This is a context shift trap.
Paraphrasing: Passage: 'Each acts via an electronic representative' = Summary: 'Each ___ is represented by an avatar'
Tips: Grammar clues like 'Each' tell you the answer must be singular.
Key Vocabulary:
- avatar = digital character
Question Focus: Who monitors the activities
Correct Answer: a moderator
Passage Reference: Any other characters that the avatars might interact with are played by a moderator, who also acts as Big Brother, overseeing and monitoring the activities of the group and steering things in a suitable direction.
Why this is correct: The passage says the activities are overseen by a moderator, who monitors and guides the group.
Common Mistake: Some students write Big Brother, but this is a description, not the role name. This is a partial truth trap.
Paraphrasing: Passage: 'played by a moderator, who also acts as Big Brother' = Summary: 'monitored by ___'
Tips: Choose the formal role name, not a nickname or description.
Key Vocabulary:
- moderator = supervisor
Question Focus: Who can talk to each other
Correct Answer: avatars
Passage Reference: It also lets avatars (and hence the participants) talk to one another.
Why this is correct: The passage explains that avatars can talk, which means the participants can communicate through them.
Common Mistake: Students sometimes choose characters, but that refers to something else. This is a context shift trap.
Paraphrasing: Passage: 'lets avatars talk to one another' = Summary: 'With this software, ___ can talk to each other'
Tips: Check who is doing the action in the passage, not just who is involved.
Key Vocabulary:
- avatar = digital person
Question Focus: How conversations usually happen
Correct Answer: in the open
Passage Reference: Most conversations are assumed to be in the open, and can be heard by everybody.
Why this is correct: The passage states that most conversations are in the open, meaning everyone can hear them.
Common Mistake: Writing publicly changes the wording. This is a synonym trap.
Paraphrasing: Passage: 'Most conversations are assumed to be in the open' = Summary: 'talk to each other ___'
Tips: Short fixed phrases are often tested. Copy them exactly.
Key Vocabulary:
- in the open = publicly
Question Focus: Type of secret communication
Correct Answer: private chats
Passage Reference: But true office Machiavellis will be pleased to learn that private chats are also possible
Why this is correct: The passage clearly says private chats are possible, which matches the summary.
Common Mistake: Some students write secret talks, which is not in the passage. This is a synonym trap.
Paraphrasing: Passage: 'private chats are also possible' = Summary: 'as well as have ___'
Tips: If the passage repeats a phrase exactly, it is usually the answer.
Key Vocabulary:
- private = secret
Question Focus: What the software does with sound
Correct Answer: transmit sound
Passage Reference: the software can work out who is within earshot of whom, and will transmit sound only to those who should be able to hear it. So far, Dr.
Why this is correct: The sentence explains the software will transmit sound only to certain people. The summary paraphrases this idea.
Common Mistake: Students may write send voices, which is not exact. This is a synonym trap.
Paraphrasing: Passage: 'will transmit sound only to those' = Summary: 'because the software will ___ only to people'
Tips: After modal verbs like 'will', the verb stays in base form.
Key Vocabulary:
- transmit = send
Question Focus: What participants discuss
Correct Answer: an agenda
Passage Reference: One simply brings the participants together around a virtual conference table and lets them chew over an agenda provided by the moderator.
Why this is correct: The passage says participants chew over an agenda, which matches 'think over' in the summary.
Common Mistake: Writing a plan changes the wording. This is a synonym trap.
Paraphrasing: Passage: 'chew over an agenda' = Summary: 'think over ___'
Tips: Verb phrases like 'chew over' are often paraphrased in summaries.
Key Vocabulary:
- agenda = list of topics
Question Focus: What task participants must do
Correct Answer: settle a dispute
Passage Reference: and are sent off to the proposed site of a new bridge to settle a dispute with local residents and officials.
Why this is correct: The passage directly says they are sent to settle a dispute, which matches the summary exactly.
Common Mistake: Students may write solve a problem, which is not exact. This is a synonym trap.
Paraphrasing: Passage: 'to settle a dispute' = Summary: 'requires them to ___'
Tips: When the passage uses an exact verb phrase, copy it.
Key Vocabulary:
- dispute = argument
Question Focus: Where the software will be used
Correct Answer: internet
Passage Reference: the next stage will be to modify it for use on the public Interne
Why this is correct: The passage explains the software will be modified for use on the Internet after evaluation.
Common Mistake: Writing network is too general. This is a partial truth trap.
Paraphrasing: Passage: 'for use on the public Internet' = Summary: 'put into use on the ___'
Tips: Capitalization does not matter in IELTS answers.
Key Vocabulary:
- modify = change
General Tips:
- Summary completion questions follow passage order. Use the previous answer to find the next.
- Always copy the exact word or phrase from the passage. Do not use your own synonyms.
- Check grammar clues around the gap like articles, verbs, and singular or plural nouns.
- Watch the word limit carefully. One extra word makes the answer wrong.
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