Tips: Focus on the first description of the problem to catch the service name.

Why the other options are wrong:

• A GO bus at a terminal: He does not ask about a bus first. The bus is mentioned later as another option.
• A Toronto subway train underground: There is no subway mentioned. He talks about a train from Burlington to Union Station.
• A VIA Rail intercity train: VIA Rail is never mentioned. He only talks about GO Transit.

Correct Answer: Track work near Oakville.

Why this is correct: The clerk explains why the train time changed. He says it is because of track work near Oakville.

Tips: When you hear because of, the reason usually follows.

Why the other options are wrong:

• A shortage of train staff.: There is no talk about staff problems. The clerk gives a different reason.
• Severe weather conditions.: Bad weather is never mentioned in the conversation.
• A special holiday schedule.: A holiday schedule is not discussed at all.

Correct Answer: An earlier train or a replacement bus.

Why this is correct: The clerk gives two choices to arrive on time. He mentions an earlier train or a GO bus replacement.

Tips: Count the options the speaker lists.

Why the other options are wrong:

• A later train or a taxi.: A later train or taxi is never offered as a choice.
• A subway connection or a bus.: A subway connection is not mentioned anywhere.
• A different station or working from home.: Working from home is not discussed.

Correct Answer: He is worried about traffic delays.

Why this is correct: The man says he wants to avoid traffic. This shows he worries the bus may be slow because of traffic.

Tips: Listen for emotional words like worried or rather avoid.

Why the other options are wrong:

• He does not know where the bus stops.: He never asks where the bus stops.
• He thinks the bus costs more.: The cost of the bus is not discussed.
• He prefers sitting on a train.: He does not say he prefers sitting on a train.

Correct Answer: It requires an extra transfer.

Why this is correct: The clerk explains that switching at Clarkson adds another transfer. This means an extra change is needed.

Tips: Extra steps usually mean a disadvantage.

Why the other options are wrong:

• It saves a lot of time.: He does not say it saves time.
• It is no longer allowed.: He does not say it is not allowed.
• It only works on weekends.: Weekends are not mentioned.

Correct Answer: Catching the 7:32 train.

Why this is correct: The clerk clearly says the earlier train is the safest choice. This shows his strongest recommendation.

Tips: Strong advice often uses clear opinion words.

Why the other options are wrong:

• Waiting for the bus.: He does not recommend waiting for the bus.
• Skipping the trip today.: Skipping the trip is not suggested.
• Changing jobs to avoid commuting.: Changing jobs is not mentioned.

Correct Answer: Leave earlier and take the earlier train.

Why this is correct: The man agrees with the suggestion. He says he can leave earlier and aim for the earlier train.

Tips: The speaker decision often comes after advice.

Why the other options are wrong:

• Take the bus despite traffic.: He decides not to take the bus.
• Transfer at Clarkson.: He does not choose to transfer at Clarkson.
• Arrive late to work.: He does not plan to arrive late.

Correct Answer: Check live updates on the GO app.

Why this is correct: The clerk suggests checking live updates. The man agrees and says he will do that.

Tips: Look for promises or plans at the end.

Why the other options are wrong:

• Call his workplace to cancel.: He does not say he will call work.
• Buy a new monthly pass.: Buying a new pass is not mentioned.
• Ask another clerk the same question.: He does not ask another clerk.